The Supervisor Clinical Performance and Business Analytics delivers data-driven insights and analytic support to departmental leadership to improve performance across clinical, operational, and academic areas. Designs and executes complex analyses, develop performance reporting and projections, and support business planning and research initiatives. This role requires a strong understanding of healthcare data and operations, along with the ability to manage multiple priorities independently while ensuring accuracy, clarity, and actionable results.
MINIMUM QUALIFICATIONS
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Bachelor’s degree in Business, Finance, Analytics, Health Administration, Public Health, Data Science, or related field
2. Five (5) years of progressive experience in healthcare/business analytics, operational performance, finance, research administration support, or related environment
3. Two (2) years of lead or supervisory experience managing priorities, quality review, and stakeholder delivery
PREFERRED QUALIFICATIONS
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Master’s degree (MBA, MHA, MPH, MS Analytics/Data Science, or related)
2. Experience with data visualization tools (Power BI/Tableau or comparable) and/or EHR reporting
3. Experience with HIPAA, data governance, and research-related data controls
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
Business Operations Analytics and Performance Management
1. Develop and maintain internal department reporting
2. Work with the Business Analyst to develop analytic methods, documentation standards, and tool proficiency, while ensuring deliverables meet departmental requirements for accuracy, clarity, and timeliness.
3. Support performance improvement initiatives through workflow measurement, root-cause analysis, and post-implementation evaluation of results (e.g., access, throughput, scheduling efficiency, utilization).
4. Create and maintain databases to assure accurate, timely analyses for operational needs.
5. Standardize monthly report packages and build presentation-ready summaries for department leadership.
Research Analytics and Grant Support Analytics
6. Build and maintain research performance reporting (e.g., study pipeline, enrollment metrics, publication/abstract tracking, clinical trial activity, scholarly output tracking, and other research indicators).
7. Build analysis-ready datasets for faculty
8. Support outcomes, infection, PROs, and translational research
9. Generate preliminary data for NIH, DOD, foundation grants
10. Co-author abstracts and manuscripts
11. Create reproducible analytics pipelines
12. Partner with Principal Investigators (PIs) and clinical researchers to assess study feasibility, develop data extraction and analysis plans, and deliver reproducible, well-documented analytic outputs.
Athletic & Performance Analytics Translation
134. Serve as analytics liaison with Athletics (as approved)
14. Translate injury prevention, load, and performance models into:
Sports medicine, Rehab protocols, Return-to-play frameworks, and others
Departmental Performance
15. Supervise Business or Data Analyst(s)
16. Elevate institutional profile through innovation
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit for long periods of time.
2. Ability to lift, push or pull 10–15 pounds.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Standard office environment
SKILLS AND ABILITIES
1. Ability to translate strategic and operational questions into analytic scopes, including methods, assumptions, limitations, and interpretation
2. Strong command of healthcare business fundamentals (budget/variance concepts, revenue and expense drivers, access/throughput measures, operational performance management)
3. Advanced proficiency in Excel and comfort working across multiple data sources
4. proficiency in analytic tools such as SQL, R, Python, Power BI, Tableau, or equivalent platforms
5. Ability to develop and maintain dashboards and reporting packages and present results in executive-ready formats
6. Ability to support research analytics infrastructure
7. Strong written and verbal communication skills
8. High attention to detail and commitment to data integrity and confidentiality
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
8160 UHA Orthopaedics
Address:
1 Medical Center DriveMorgantownWest Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
The West Virginia University Health System, which operates under the brand WVU Medicine, is West Virginia’s largest health system and the state’s largest employer with more than 3,400 licensed beds, 4,600 providers, 35,000 employees, and $7 billion in total operating revenues. The Health System is comprised of 25 hospitals – including J.W. Ruby Memorial Hospital, an 880-bed academic medical center, and the 150-bed WVU Medicine Golisano Children’s Hospital in Morgantown, West Virginia – and five institutes. To learn more, visit WVUMedicine.org.
