Job Description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.

The Supervisor of CIP Asset Policy & Reporting works with a multidisciplinary team (Engineers, Compliance Analysts, Business Technicians, and contractors) and owns FirstEnergy’s CIP Low Impact program for Transmission assets. This role drives practical, field-ready policies, internal controls, and audit-ready evidence for Asset changes across Transmission protection & control, SCADA/RTU/data concentrators, and other BES Cyber Assets. This role governs OT implementation and evidence at the asset level and ensures consistent compliance across Transmission.

Responsibilities:

• Model FirstEnergy’s Ethics and Safety culture; foster inclusive, open communication.
• Supervise, coach, and develop team members; manage performance and coordinate training aligned to CIP Low obligations and internal controls.
• Plan work, balance workloads, and ensure on-time delivery of compliance commitments.
• Maintain and enhance FirstEnergy’s CIP Low policy suite and procedures for Transmission assets—aligned to CIP‑003 (Low) management controls including: security awareness, access management, Electronic Access/LERC for Low, Transient Cyber Assets & Removable Media, and information protection controls; integrate FE procedures for incident identification and reporting.
• Lead weekly Transmission Low Impact Change Reviews to track installations, removals, and modifications of relays/IEDs, RTUs, data concentrators, HMI/panels, protocol converters, and related devices to sustain audit-ready evidence
• Maintain systems/dashboards to track compliance and device lifecycle data; ensure data integrity across CASCADE, PowerBase, EDOA, SAP, FileNet (Content Navigator), and PowerBI.
• Prepare evidence, responses, and witnesses for Regional Entity audits/spot checks; coordinate RFIs and corrective actions; ensure Transmission evidence is complete, consistent, and traceable.
• Identify Transmission-specific compliance risks (policy gaps, control weaknesses, inconsistent field practices) and implement mitigation with measurable outcomes.
• Conduct process/control reviews across Transmission operations; identify performance gaps and drive improvements.
• Recommend improvements to installation/removal/modification workflows to reduce compliance risk and improve data quality/evidence.
• Develop KPIs and monitoring tools for planned/unplanned Transmission work and report trends to leadership.
• Coordinate consistency across Operating Companies for Transmission application of policy and procedures.
• Serve as a trusted advisor to Transmission stakeholders; provide clear interpretations and practical guidance for field implementation.
• Support and encourage participation in the Emergency Plan through assigned storm duties (hazard response and dispatch).
• This role owns Transmission OT controls and work documentation; collaborates with IT to align logs/alerts and to resolve findings impacting Transmission assets.

Qualifications

• Bachelor’s degree (Information Technology, Engineering, Business Administration, or related) with 7+ years professional experience preferred; advanced degree or certifications (e.g., NERC compliance, CISSP/CISM/CRISC) are a plus.
• In lieu of degree: 9+ years directly related professional experience at an exempt level (data reporting/analysis, costing, recommendations, and subject matter depth).
• Proven ability to lead office-based teams, conduct check-ins, coach for development, and manage performance.
• Strong leadership, teamwork, prioritization, and time management skills.
• Excellent written and oral communication; effective presenter to all levels of FirstEnergy leadership.
• Demonstrated project management and multi-tasking capability in a dynamic, field-centric environment.
• Strong analytical and problem-solving skills; questioning attitude and continuous learning mindset.
• High proficiency with Microsoft Office (Excel, PowerPoint, Word) and PowerBI dashboards.
• Familiarity with CASCADE, PowerBase, EDOA, SAP, FileNet (Content Navigator).
• Experience with transmission substation and line equipment and asset attributes (e.g., protection relays/IEDs, RTUs, data concentrators, etc.)

All employees must have an account to use a FirstEnergy computer to apply for jobs. If you do not know if you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1 for assistance.

FirstEnergy Human Resources Team

FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.

The estimated pay range for this role is $104,550- $147,600. The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $125,460 - $177,120.