Job Description

As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.

Supervises and coordinates activities of the Customer Service Department. Must have reliable transportation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
• Ability to supervise and work multiple sites.
• Hiring and Terminating staff.
• Excellent written and verbal communication skills.
• Staff Training.
• Staff evaluations.
• Enforcement of policy and procedures.
• Enforcement of security procedures.
• Prepares monthly staff schedule.
• Prepares work schedule to expedite workflow(s).
• Maintain client relationship for multiple sites
• Follows up on requests from clients.
• Maintain and prepare daily, weekly, and monthly reports
• Assigns duties and examines work for accuracy.
• Balances all daily transactions.
• Completes weekly payroll.
• Completes daily, weekly, and monthly reports.

QUALIFICATIONS
• Associate's degree or equivalent from two years college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
• Must have excellent oral and written communication skills.
• Proven ability to manage and provide leadership.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to speak effectively, present information in one on one and small group situations to employees.
• Ability to add, subtracts, multiply and divide.
• Ability to calculate figures and amounts such as discounts and interest.
• Ability to compute rate, ration and percent.
• Ability to define, as well as solve problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Sitting for long periods.
• Ability to lift 25 pounds. Close vision.
• Moderate noise from office equipment. Light traffic.

We proactively offer employment and advancement opportunities for individuals from all backgrounds. By engaging in a diverse workforce and using a diverse groups of suppliers, we position ourselves to successfully compete in a 21st Century global economy.