Job Description

What to Expect

Tesla’s Asset Technician Semi Service Supervisors are the leaders of our Service Center floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an exceptional service experience. The ideal candidate for this role is capable of driving excellent results and delivering operational efficiency in our service centers.

We offer:

• Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training programs, and further education opportunities (e.g., high-voltage training, management training).
• Company Culture: Dive into our inspiring company culture, where innovation, teamwork, and passion are at the forefront.
• Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that are shaping the future of the automotive industry and sustainable energy.
• Benefits and Perks: You can expect a competitive compensation and benefits package, which includes Tesla shares or a cash award, access to our Corporate Benefits program, 30 days of vacation, a 13th-month salary, an Urban Sports Card, as well as the option for company pension contributions and a subsidy for the Deutschlandticket.
• Committed Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to building a world of sustainable prosperity.

What You’ll Do

• Provide effective supervision and coaching to technical employees, ensuring the achievement of required quality and service output goals
• Act as the process leader for shop activities by systematically improving work standards with input from service technicians and the service center team
• Manage smooth workflow through the service center and maintain shop records and inventories
• Collaborate with the Semi Service Manager and key stakeholders to establish targets for quality, speed, and cost aligned with customer and business needs
• Ensure current and accurate work standards and engineering procedures, maintaining compliance for maximum quality
• Monitor employee compliance with safety regulations and the service center's safety program
• Conduct regularly scheduled one-on-one developmental meetings with team members to facilitate their professional growth while monitoring and coordinating training needs in partnership with Training Team

What You’ll Bring

• Bachelor’s degree or equivalent professional experience
• Prior leadership experience in a service-focused industry preferred; automotive experience is required
• Able to manage multiple tasks with competing priorities, establish and achieve goals, and meet deadlines
• Ability to lead group root-cause problem-solving activities and rapidly develop countermeasures
• Excellent interpersonal and communication skills; able to effectively interact with customers as required
• Able to work a flexible schedule, including weekday and weekend overtime
• Foundational computer skills, experience with Microsoft Office required