Job Description

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

• Oversee maintenance operations across a portfolio of approximately 5+ properties totaling ~800 units, all within close geographic proximity.
• Provide leadership and operational oversight for a team of 5+ direct-report technicians within a broader maintenance organization of 19 team members.

• Direct and support technicians assigned to multiple sites, ensuring consistent service standards, responsiveness, and quality across the portfolio.
• Act as the primary escalation point for maintenance technicians, vendors, and contractors
• Provide real-time guidance, problem-solving, and field support, including triaging calls from technicians and external partners.

Operational & Financial Accountability

• Manage and oversee maintenance budgets across multiple properties, ensuring cost control and alignment with organizational goals.
• Review and approve invoicing, vendor contracts, and third-party service engagements
• Partner with Property Management to align maintenance priorities with occupancy, leasing timelines, and asset preservation strategies.

Qualifications

• Previous Apartment Maintenance facilities technician experience required
• Previous Supervisory experience highly preferred

Internal Note: Compensation Grade F4

Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide Realty facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you!

As a Supervisor, Technician Facility Maintenance, you will lead staff responsible for facility maintenance services and operations including plumbing, electrical, predictive maintenance, preventive maintenance, heating, ventilation and air conditioning (HVAC) maintenance and operations, data center maintenance and operations. We'll count on you to provide hands-on skills in multiple trade subject areas as work-load requires.

Key Responsibilities:

• Supervises a staff of facilities maintenance workers who perform maintenance service tasks in a specific trade.

• Ensures efficient operations of facilities and equipment through the supervision of technical support staff made up of skilled and unskilled trades, and the sourcing of vital outside technical and non-technical support services. Ensures that all systems, including utility infrastructure, are fully operational and inspected in accordance with accepted standards and practices, including preventive maintenance schedules.

• Develops and implements preventive maintenance and repair programs and procedures for assigned facilities.

• Supervises facility maintenance projects and ensures that all projects are completed within approved schedules and budgets. Plans projects and prioritizes, and monitors progress.

• Identifies current operational and maintenance needs and formalizes operating plans and shop budgets to increase efficiency of the company's facilities. Sources and negotiates outside contractor services and products to meet and align with facility maintenance objectives.

• Responds to emergencies outside of normal working hours.

• Remains familiar with and aligns with all applicable federal, state and local laws codes, regulations and ordinances.

• Provides performance management, salary planning and administration, training and development, workflow planning and day-to-day administration, hiring and placement and disciplinary actions.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director.

Typical Skills and Experiences:

Education: High school diploma or equivalent required. Associate of Science degree or certificate from technical school or successful completion of Department of Labor approved training program or equivalent. Undergraduate studies strongly preferred.

License/Certification/Designation: State Fire Alarm, Level 1 Thermography Certification strongly preferred. Electrical license required (if mandated by applicable state to perform work); Level 1 Vibration Certification; HVAC: Universal CFC certificate, State Stationary Engineer's license or equivalent course work required.

Associates must acquire the required federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails to obtain required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position.

Experience: At least six years of relevant experience in specific trade as noted above.

Knowledge, Abilities and Skills: Must have thorough knowledge of: specific trade such as HVAC mechanical and life safety systems, motor controls, vibration analysis and equipment balancing; all codes, principles and techniques associated with the installation, maintenance, repair and operation of HVAC mechanical systems and devices. Must be knowledgeable in advanced mechanical test equipment. Must have the ability to: install, maintain, repair and operate complex systems and devices for assigned trade; troubleshoot and test complex HVAC mechanical systems and components; evaluate and recommend solutions to complex problems associated with mechanical systems and equipment. Ability to interpret system blueprints and schematics and oversee others in safe work procedures on systems and equipment. Must have a command of all skills necessary for verbal and written communication with all levels of associates and external contractors.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non Exempt)

Working Conditions: Maintenance services environment; non-standard hours if necessary. A valid driver's license and safe driving record is required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Safety Sensitive (SS): This job has been identified as a Safety Sensitive position and, according to our substance free workplace program, may be subject to random alcohol and other drug testing.

#LI-AP1

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Supervisor, Technical Facility Maintenance - Realty Investors - SS : $88,000.00-$164,000.00The expected starting salary range for Supervisor, Technical Facility Maintenance - Realty Investors - SS : $88,000.00 - $132,000.00