TransUnion

Supervisor, Ad Operations

TransUnion  •  Republic of Costa Rica (Remote)  •  1 month ago
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Job Description

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What We'll Bring:

What We’ll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We’re consistently exploring new technologies and tools to be agile, adaptable, and future-ready.

Our employees enjoy a competitive benefits package, flexible work arrangements, and the opportunity to make a real impact across the advertising and data ecosystem.

What You'll Bring:

WhatYou’llBring

TransUnion is looking to hire aSr.Lead(Supervisor), Ad Operations as a member of our MeasurementIntegration Operations team.

The ideal candidate will be an analytical and critical thinker withdemonstratedmanagerial experience, including leading teams and driving cross-functional collaboration, and a proventrack recordof performing highly detailed and technical work in an agile environment whilemaintainingaccountability for delivery and outcomes

The primary goal of this position is to serve as a Subject Matter Expert driving operational excellence for our Data Management Platform and Multi-Touch Attribution (MTA) clients. This includes ensuring seamless execution of integrations, consistent delivery workflows, data quality oversight, and efficient issue resolution across external ad tech platforms.

In addition, this role requires the ability to lead and prioritize operational initiatives, collaborate cross-functionally, and provide clear, actionable guidance to internal teams (i.e., Product, Sales, Engineering), partners, and clients. A strong focus on process optimization, documentation, scalability, and continuous improvement is essential tomaintainingreliable platform performance and a high-quality client experience.

  • 5+ years of experiencein Advertising Operations, Ad Tech, or Digital Media Operations

  • 2+ years of managementor team leadexperience, including coaching,workflow ownership,performance management, and team development

  • Deepknowledge of programmatic advertising workflows, ad serving, measurement, and the AdTech/MarTechecosystem

  • Experience partnering cross-functionally with Product, Engineering, Commercial, and external partners

  • Demonstrated ability to manage operational workflows while driving continuous improvement

  • Strong communicationskills with the ability to translate technical concepts to non-technical audiences

  • Great teammate-leader with excellent interpersonal skills and the ability toestablishtrust and credibility with partners and stakeholders and inspire effective collaboration across teams

  • Bachelor’s degree or equivalent experience

We'dlove to see:

  • Impeccable organizational, operational, analytical, presentation, and project management skills combined with excellent verbal and written communication skills

  • Familiarity with Excel concepts such as VLOOKUP, INDEXMATCH, etc.

  • Familiarity with file servers using Google Cloud Platform, Amazon Web Services or FTPs

  • Working knowledge of HTML/JavaScript/SQL (or related programming tools) is a plus

  • Ability todemonstratestrong mathematical and problem-solving skills

  • Familiarity with market research, attribution methods, big data, modeling approaches, and marketing concepts

ImpactYou’llMake

As aSr. Advertising OperationsLead, you will lead a team responsible for executing and supporting advertising and measurement workflows across TransUnion’s platforms.You’llplay a critical role in ensuring operational excellence, supporting partner integrations, and scaling best practices as we continue to evolve our advertising and identity solutions.

Key responsibilities include:

  • Lead, coach, and develop an Ad Ops team, fostering a culture of accountability, collaboration, and growth

  • Own day-to-day Ad Ops workflows, ensuringtimelyandaccurateexecution across campaigns, integrations, and measurement processes

  • Partner closely with Product and Engineering to support platform enhancements, troubleshooting, and new feature launches

  • Establish and refine operational processes, documentation, and training to improve efficiency and consistency

  • Serve as an escalation point for complex operational or partner issues, driving resolution and root-cause analysis

  • Monitor performance metrics and operational KPIs toidentifytrends, risks, and improvement opportunities

  • Support onboarding and enablement for new partners, products, and platform capabilities

  • Ensure adherence to data governance, compliance, and privacy standards across all operational activities

Impact You'll Make:

This Role Requires

  • Comfortoperatingin a fast-paced, evolving Ad Tech environment

  • A balance of hands-on operationalexpertiseand people leadership

  • Strong organizational skills and the ability to manage competing priorities

  • A customer-first mindset with a focus on quality and reliability

Nice to Have

  • Experience with identity-based advertising, data onboarding, or measurement solutions

  • Familiarity with DSPs, SSPs, or clean room environments

  • Experience supporting platform migrations or large-scale operational change

  • Prior experience working in a matrixed or enterprise environment

Accommodation is available,including forapplicants with disabilities,in accordance withapplicable laws.TransUnion is an equal opportunity employer and values diversity at all levels of the organization.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Sr Lead, Data Integration

TransUnion

About TransUnion

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things.

This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.

A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people.

We call this Information for Good® — it’s our purpose, and what drives us every day.

Contact Us

Customer support: https://transu.co/60024D64I

Business support: https://transu.co/60044D67G

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Chicago, Illinois
Year Founded
Unknown
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