Ovations Technologies (Pty) Ltd

Supervisor

Ovations Technologies (Pty) Ltd  •  Johannesburg, ZA (Onsite)  •  2 days ago
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Job Description

Start Date: 4 December 2026

Duration: 9-Month Contract

We are looking for two results-driven Sales Team Supervisors to join a leading banking client on a 9-month contract. You will support the Sales Team Leader in driving operational excellence, sales productivity, and compliance across a team of Risk Consultants and Lead Warmers.

Responsibilities include:

  • Daily Supervision: Monitor team attendance, schedule adherence, availability, and daily lead/workload allocation.
  • Sales & Productivity Tracking: Track individual and team KPIs—including lead activity, lead-to-quote, and quote-to-sale conversions—to close performance gaps.
  • Coaching & Onboarding: Deliver daily performance feedback, on-the-job coaching, and support new hire onboarding and sales technique reinforcement.
  • Quality & Compliance: Ensure strict adherence to approved scripts, sales processes, and regulatory standards; handle customer escalations and compliance risks.
  • Operational Reporting: Compile accurate daily productivity, attendance, and performance reports for the Sales Team Leader.

Requirements include:

  • Qualifications: Grade 12 / Matric with intermediate Microsoft Excel and MS Office proficiency.
  • Experience: Proven background in a sales, contact centre, or financial services environment (insurance industry and team supervision/coaching experience advantageous).
  • Technical & Analytical Skills: Solid grasp of CRM systems, sales performance metrics, and operational reporting.
  • Competencies: Strong people management, coaching ability, analytical problem-solving, resilience, and commercial focus in a target-driven environment.

Ready to apply? Submit your updated CV immediately to meet the 4 December 2026 onboarding deadline.

Ovations Technologies (Pty) Ltd

About Ovations Technologies (Pty) Ltd

Enabling the Digital Enterprise

South African business leadership has always been early adopters and significantly used information technology to improve productivity, efficiency, reach new markets and optimize supply chains. What is significant in recent years is that customer expectations have changed radically from the past. The challenge facing all South African and global organisations for that matter is:

• How can they best respond to this paradigm shift?

• How can they take advantage of the opportunity to innovate and grow through technology adoption? And,

• How can they do all this as cost effectively as possible?

This in Ovations’ opinion is the highly strategic journey of Digital Enablement including the critical intersection with Cloud Adoption as the strategic enabler. We, at Ovations, believe that digital enablement incorporates the change associated with the application of modern technology in all aspects of business and society, whereby Cloud Adoption is the way in which all business will implement and accelerate digital enablement.

Ovations has core domain expertise in process automation, content services, data & analytics and financial crime and risk prevention solutions. As Ovations, we provide guidance to our clients through an entire lifecycle of the cloud adoption process including initiatives to mitigate strategic workloads to the cloud deployment models encompassing IaaS, PaaS, FaaS and SaaS. We provide the following summary core cloud adoption services in this regard:

• Enterprise architecture and cloud adoption

• Cloud adoption architecture design

• Cloud people structures, roles and change management

• Cloud governance models and business cases

• Cloud adoption platform and public cloud selection

• Cloud data security and privacy

• Cloud migration strategies

• Cloud operational SLA and platform management

• DevSecOps design and implementations

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Johannesburg, ZA
Year Founded
1998
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