Job Description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Rugby | £31,487 per annum | AM Shift

Take the next step in your operational leadership career

Our National Returns Centre, Rugby plays an important role within the Evri network, processing customer returns in a busy, fast-moving operation.

We're looking for a hands-on Supervisor to join our AM shift and help lead the operation.

If you enjoy being on the floor with your team, driving performance, solving problems and seeing the results of your work in real time, this could be a great next step.

Whether you're already working as a Supervisor or you're an experienced Team Leader ready for more responsibility, we're interested in people who know how to get the best from a team and keep an operation moving.

What you'll be doing

Working closely with the Shift Manager, you'll take responsibility for a team of Warehouse Operatives and the performance of your area. You'll:

• Lead, coach and motivate your team throughout the shift
• Monitor productivity, throughput, quality and operational KPIs
• Make sure customer orders and returns are processed accurately and on time
• Allocate resource effectively and respond to changing operational priorities
• Support colleagues with training, development and performance
• Maintain high standards of Health & Safety, quality and housekeeping
• Complete operational reporting and provide clear performance updates
• Identify issues quickly, remove barriers and help keep the operation on track
• Look for opportunities to improve processes, productivity and ways of working

What we're looking for

You don't need to have worked in parcel delivery before. We're looking for someone with previous experience in a warehouse, distribution, logistics or retail operation who has also led, coached or supervised others.

You'll be comfortable working with KPIs and performance targets, making decisions in a fast-paced environment and dealing with problems as they happen.

You'll also need strong communication and organisational skills, confidence using Microsoft Office and operational systems, and a proactive approach to getting things done.

Experience in picking, packing, stock control or returns operations would be beneficial, but isn't essential.

Why join Evri?

This is a permanent opportunity to join one of the UK's largest parcel networks and build your leadership career within a large-scale operation.

You'll be joining a team where you'll have genuine responsibility for people and performance, with opportunities to develop your operational knowledge and progress your career within Evri Group.

Salary: £31,487 per annum

Location: National Returns Centre, Rugby

Shift: AM

If you're ready for your next challenge and want to play a key role in keeping our National Returns Centre performing at its best, apply today and join Team Evri.

Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.