Job Description

Supervisor (39hrs) - Marks & Spencer St John

Department: Marks & Spencer

Employment Type: Permanent - Full Time

Location: Jersey

Description

**Please ensure that you have the correct right to work documents**

** Candidates must be fully flexible with hours**

**Candidates must be over 18 as this is a supervisory role**

We are seeking a reliable and motivated Food Store Supervisor to support the day-to-day running of our St John store. The successful candidate will lead by example, supervise staff on shift, ensure excellent customer service, and maintain high standards of food safety, cleanliness, and stock control. This role involves opening and closing the store, handling customer queries, supporting team performance, and ensuring all procedures are followed efficiently in a fast-paced retail food environment.

Key Responsibilities

• Supporting the Store Manager in daily operations
• Supervising and motivating team members during shifts
• Ensuring excellent customer service standards are maintained
• Opening and closing the store when required
• Handling cash, tills, and basic administration
• Managing stock, deliveries, and store presentation
• Training and supporting new staff members

Skills, Knowledge and expertise

• Current First Aid at Work Certificate (Preferred);
• Current Food Hygiene Certificate (Preferred);

· Strong leadership and team-supervision skills, and communication skills

· Excellent customer service and communication abilities

· Good knowledge of food safety, hygiene, and health & safety standard

· Ability to work efficiently in a fast-paced environment

· Strong organisational and time-management skills

· Confident problem-solving and decision-making abilities

· Reliability, flexibility, and a positive attitude

· Experience with stock control, cash handling, and basic reporting

Benefits

• Competitive Salary
• Discount card for all our brands with a secondary card holder.
• 4 weeks holidays increasing with length of service
• Opt in Contributory Pension Scheme
• Opt in healthcare scheme
• Supportive management and team environment
• Ongoing training and development