Job Description

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. The world is transforming, and SAGO is continuously reaching new heights, redefining our solutions beyond our clients' wildest expectations, and making it smarter, faster, and easier to gain insights that matter.

We're a team of innovators, strategists, and problem-solvers, passionate and inspired thinkers, who celebrate our wins. Vibrant Leaders who empower our colleagues and innovate the Market Research industry. Curious learners , constantly finding new ways to transform. Bold thinkers and Authentic team members who show up to work every day being ourselves, never afraid of new ideas or opinions, because we believe they matter.

Join our dynamic team at Sago as a Supervisor. We’re looking for a reliable and organized professional with strong communication skills and attention to detail, someone who can manage multiple tasks, meet tight deadlines, proactive, self-starting team player who can also work independently and lead others when needed. Comfortable with technology, problem-solving, and adaptable to flexible schedules with a positive, professional attitude.

Key Responsibilities:

• Ability to perform all CSR duties.

• Supervise CSR’s.

• Communicate daily with the Supervisor/Facility Manager.

• Manage client projects.

• Upload and supervise digital files.
• Compile and send reports.
• Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s).
• May assist with office supply ordering and inventory.
• Other duties as assigned.

Requirements

• Excellent verbal and written communication English skills.
• High School Diploma or equivalent
• 1-3 years hospitality and management experience
• Strong technical computer skills (MS Office, Word, Excel, Outlook)
• Project management skills.
• Detailed & team orientated.
• Strong time management.
• Multi-task and ability to meet tight deadlines.
• Work a flexible schedule.
• Work independently.
• Lead & manage a staff.

Benefits

• Full Legal Benefits Package – In compliance with labor law, this includes:
• Paid Time Off
• Holidays
• 13th-Month Salary
• Insurance Coverage
• Transportation Assistance – Support to ease your daily commute.
• Stable Work Schedule – Predictable working hours that support personal planning and peace of mind.
• Work-Life Balance – A workplace culture that encourages time for life outside of work.
• Annual Salary Review – Yearly evaluations that offer the opportunity for growth and recognition.