Job Description
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
POP Management is an in-house property management company of Catholic Charities Brooklyn & Queens. POP Management is the largest provider of affordable housing in Brooklyn & Queens. POP Management provides affordable housing to low-income seniors and to those with documented history of homelessness, substance abuse, and chronic mental illness. POP Management oversees and manages 26 senior buildings and 4 supportive residences consisting of formerly homeless adults and veterans. The objective of POP Management is to provide high quality housing that responds to the needs of low-income seniors and supportive populations.
STATEMENT OF THE JOB
The Superintendent V works as an integral member of on-site maintenance team to ensure safe affordable housing is provided and maintained for tenants who live in buildings managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens. The Superintendent V is responsible for the management of all aspects of building & facilities maintenance, and, under the direction of the Property Manager, provides task supervision for maintenance staff. The Superintendent V has responsibility for buildings with technological advancements featuring all-electric heating, cooling, and hot water systems, and incorporate resiliency components to create areas of refuge for residents and community neighbors, including back-up generator power for cooling, charging, sheltering in place and other emergency needs.
The Superintendent V has a significant role for ensuring the building maintains compliance with all Agency, funding sources, regulatory agreements and applicable building codes. The Superintendent V ensures that common spaces as well as tenant apartments meet required safety standards. As a part of a team, the Superintendent V works closely with on-site recertification and social services staff as well as POPM Facilities staff. Your ability to use technology to track and improve building performance will make you a vital part of POPM operations.
The Superintendent V ensures the Agency Mission and Best Practices are upheld and modeled for other staff, while promoted to tenants and the broader community in which our programs work. The Superintendent V reports directly to the Property Manager for day-to-day operations and has a duty respond to POPM Facilities staff requests.
• Implement general maintenance and preventative maintenance requirements of the building
• Perform cleaning and trash removal tasks.
• Establish and schedule formal preventative maintenance program in accordance with building requirements and life safety codes.
• Monitor all supplies, tools and equipment of the building.
• Paint common areas and tenant apartments as requested to ensure high quality of life for all tenants.
• Change bulbs and ballasts as needed.
• Maintain a variety of flooring materials as recommended by manufacturers.
• Responsible for seasonal cleaning of leaves and snow around premises.
• Intervene for basic plumbing needs.
• Respond to tenant request work orders in a timely manner.
• Bring to the attention of Property Manager any issues which may affect the safety or living conditions of tenants.
• Change locks.
• Collaborate as part of team responsible to ensure that the building provides a safe and healthy environment for its residents; remain up to date on basic safety standards.
• Respond to 24-hour facility emergencies following Agency procedure.
• Perform daily walkthroughs of mechanical and plumbing equipment to check for issues and error codes
• Maintain updated equipment logs, maintenance records, and service histories.
• Attend staff meetings as required.
• Provide back-up coverage to other POP managed facilities.
• Performs other duties as assigned.
QUALIFICATIONS
• High School/GED preferred, may be waived for 5 years demonstrated experience and/or documentation of passing necessary license requirements.
• FDNY Certificates of Fitness (Cat S95 Supervision of Fire Alarm Systems) must receive certification within the first 6 months of employment. Experience with cleaning and repair equipment, including vacuum/shop vac, floor machines, snow blower and yard & landscaping equipment.
• Advanced working knowledge of all-electric heating, cooling, and hot water systems, HVAC, fire and safety systems, electricity and gas systems.
• Knowledge of backup Generator systems
• Excellent communication and time-management skills
• Bilingual preferred (Spanish, Korean, Chinese, Russian).
• Ability to work a flexible schedule providing evening, weekend, and holiday coverage as needed.
• Ability to use basic tools and operate machinery (plumbing snake/snow thrower/leaf blower/Waxer/Buffer/etc.)
• Ability to respond to 24-hour emergency phone.
• Frequent sitting, standing, walking, bending, stooping, & climbing stairs & ladders.
• Occasional climbing, balancing, stooping, kneeling, & crouching.
• Able to lift 60 lbs.
• Able to travel throughout the five boroughs as needed.
BENEFITS
We offer competitive salary and excellent benefits including:
• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at: www.ccbq.org