Job Description

Who We Are

We are women-owned and operated, with nearly 50 years of expertise as a leading environmental solutions provider, focused on infection prevention for complex facilities. As a local, privately held company, we are agile and can maneuver quickly to support the needs of our people and clients.

Our goal is to become a trusted partner, not outsourced vendor.

One of our greatest strengths is our Culture of Caring. From our CEO to the front-line staff, Servicon embodies our vision of creating healthy environments for people to thrive. This results in greater client satisfaction and healthier outcomes. Meticulous adherence to infection prevention standards interwoven with compassionate service delivery is the key to success.

Servicon focuses on three essential elements for establishing a Culture of Caring and Excellence: People, Programs, and Performance. These components represent our strong value alignment, positively impacting patient care, infection prevention, and throughput.

The Role

The Super Utility Technician is responsible for a wide variety of GMP Standard Operating Procedures (SOPs) cleaning to ensure a safe and sanitary work environment to meet or exceed all regulatory requirements defined in current Good Manufacturing Practices (cGMPs).

What You Will Do

• Perform and maintain current Good Manufacturing Practices (cGMP) product and quality safety through the cleaning and sanitation of processing equipment, and the facility.
• Participate in required training on the use of sanitization, disinfectants and equipment and apply required usage.
• Understand chemical safety and handling procedures including appropriate dilution and usage and use the chemicals according to those standards.
• Empty, clean and remove all waste receptacles from the premises to designated area, damp wipe, sanitize and disinfect receptacles. Waste may be recyclables, perishables, and biohazard materials.
• Vacuum and sanitize floors, drains, walls, ceilings, and shelves utilizing appropriate tools, including but not limited to, mops, vacuums, disinfectants, and specialty equipment.
• Perform record keeping and data tracking following Good Documentation Practices (GDP); adhere to the designated sanitation schedule.
• Sanitize and clean machines and machine parts using chemicals, manually, with high pressure hoses, spraying and/or scrubbing.
• Clean under tacky mats and/or change them, as needed.
• Adhere to all sanitation and disinfection procedures to ensure compliance with SOP requirements and ISO (International Organization for Standardization) cleaning standards.
• Practice Good Documentation Practices (GDP) with cleaning times, chemicals dates and Lot numbers, following client SOPs.

What It Takes To Be Successful

• 2+ years of experience in customer service, custodial, or other customer facing role required.
• 1+ year in a GMP/cleanroom environment (manufacturing, aerospace, pharmaceutical, etc.) preferred.
• Customer service oriented and professional.
• Ability to multi-task, prioritize, and work independently in a fast-paced environment.
• Highly organized and excellent record-keeping abilities.
• Read, write, and communicate in English sufficiently to understand operating procedures, label instructions for handling chemical cleaners and solvents, and SDS sheets.
• Climb ladders/stairs and use hands to assemble/disassemble equipment for cleaning.
• Display continuous improvement; communicate and/or make periodic changes to increase the efficiency, accuracy, and effectiveness of business operations with a focus on safety and quality for self and others.
• Demonstrated willingness to ensure routine work gets done and can adjust to the unexpected with limited or no supervision. Act with urgency and deliver results.
• A solid understanding of the importance of effective recordkeeping, following procedures and communication.
• No make-up, nail polish, and/or jewelry may be worn in the GMP process areas.
• Must wear required and appropriate Personal Protective Equipment (PPE) (i.e., bunny suit, protective eye wear, hearing protection, hair/beard net, uniforms, safety shoes and gloves) in accordance with SOPs.
• Ability to lift, carry, push, or pull up to 20 lbs.