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Super User Trainer / Online Training Developer – EHR
Join us as a Super User Trainer / Online Training Developer – EHR at Dedalus, one of the world’s leading healthcare technology companies, within our ANZ Product Business Unit in Australia. In this role, you will do some of the most meaningful work of your career — enabling clinicians and healthcare teams to confidently adopt the Dedalus Electronic Health Record (EHR), ultimately supporting safer and more effective patient care.
Role Purpose
We are hiring a Super User Trainer / Online Training Developer to support training for the ANZ Dedalus EHR program. Reporting to the Adoption Lead, this role will design scalable training content and lead the super user (train-the-trainer) model to drive end-user adoption.
The role bridges clinical workflows, system design, and training delivery—ensuring practical, effective learning aligned to real healthcare operations. It also involves developing eLearning content (e.g., modules, simulations) using tools like Adobe Captivate and LMS platforms.
Design and deliver role-based EHR training aligned to clinical workflows
Develop eLearning content (modules, simulations, guides)
Manage and track training via LMS platforms
Lead super user training programs and enable them to train end users
Translate system workflows into clear, practical training materials
Coordinate and deliver training sessions/workshops
Update content based on system changes and feedback
Collaborate with clinical, product, and technical teams
Support go-live readiness and training adoption tracking
Contribute to scalable training frameworks and best practices
Required Experience:
3–7 years in EHR/EMR training, clinical informatics, or healthcare IT
Experience in training delivery using a train-the-trainer model
Strong understanding of clinical workflows
Hands-on experience with eLearning tools (e.g., Adobe Captivate) and LMS
Ability to simplify complex systems into engaging training
Strong stakeholder management and facilitation skills
Qualifications:
Degree in Health, Nursing, Allied Health, Informatics, Education, or similar
Experience with LMS, eLearning tools, Jira/Confluence
Strong communication and instructional design skills
Highly Desirable:
EHR/EMR implementation experience
Clinical background
Experience in large-scale implementations and go-live
Knowledge of change management and user adoption
We are Dedalus, come join us
Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.
Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.
Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.
Application closing date: 30th of May 2026
Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.
Our diversity & inclusion commitment – Dedalus Global
Life Flows Through Our Software
#LI-NA1
Dedalus Group is the leading healthcare and diagnostic software provider in Europe, supporting globally the digital transformation of 7500 Healthcare Organisations and 5700 Labs and Diagnostic centres worldwide, processing its solutions for more than 540 millions of population worldwide. Dedalus offer supports the whole continuum of care, in every step and phase, offering open standards-based solutions serving each actor of the Healthcare Ecosystem to provide better care in a healthier planet.
The patient and the person, as complex individual with several needs, is the end point of the Group’s activities and the ultimate beneficiary: for this reason, we are aware and very proud of doing a «special job».
Life flows through our software, is our motto.
