Job Description
Sun King Store Executive - Madagascar
Department: EasyBuy Direct Sales
Employment Type: Permanent - Full Time
Location: Madagascar
Job Location: Ambohidratrimo Area.
About The Role:
The role holder will execute retail operations at Sun King Shop location. The Sun King Store Executive plays a critical role in the efficient management of inventory and operations overseeing various functions, including distribution, inventory management, team management, training, and compliance.
What you will be expected to do:
Stock Management:
- Receive store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
Customer Service:
- Answer and offer appropriate guidance to all customers (existing, walk-in and prospective customers), ensuring they receive best in class assistance
Reporting:
Prepare and submit regular and ad hoc reports on;
- Stockholding - weekly
- Store management – System failures, Alarm performance, repairs, security issues etc
- Customer service -Customer complaints, warranty claims, 1st Screening reports etc.
- Products availability in the field
Asset Management:
- Safeguard company assets to avoid losses and damage and ensure risk aversion in running the shop facilities.
Store Management:
- Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
Regulatory Compliance:
- Track and update the headquarters on any changes in regulation that affect the store operations
Sales Operations Assistance:
- Provide maximum assistance to the sales team in stock management, sales generation, and maintaining best-in-class relationships with energy officers and team managers in the AHQ.
Budgeting and Cost Tracking:
- Ensure all shop expenses are tracked and reported as directed.
- Any other tasks that may be assigned to you from time to time
You might be a strong candidate if you have:
- A Degree/ Diploma or equivalent from a recognized institution.
- At least two years of experience in a similar role – preferably in a customer-facing and stock management role.
- The ability to clearly and straight to the point communicate fluently in both written and spoken French English and Local language
- Strong computer skills – MS Excel skill is mandatory.
- Experience in the use of technology – smartphone and web-based applications.
- High level of integrity and professionalism.
- Demonstratable sound judgment and excellent communication, presentation and reporting skills.
What Sun King offers:
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
We place great importance on sustaining a diverse, inclusive work environment.
We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
