Job Description

Sun King Store Executive

Department: EasyBuy Direct Sales

Employment Type: Permanent - Full Time

Location: Zambia

Reporting To: Regional Business Manager

Locations Lusaka, Zambia

About the role:
The Sun King Store Executive at Sun King will ensure that the overall performance targets of the store are met both in terms of quality and quantity.

What you would be expected to do:

• Receive stock and keep track of inventory from the warehouse.
• Manage and issue out stock as per FIFO standards.
• Dispatch stocks as per requirement
• Maintain and update stock cards
• Keep off-the-shelf sales details.
• Maintain an updated Goods Received and Goods Issued log online
• Perform daily cycle counts on stock
• Receive faulty stock from the field and consolidate it for disposal
• Conduct monthly stock take
• Manage all spare parts inventory and re-orders
• Prepare daily on-hand stock report
• Report on daily issued out stock for replacement and or replenishment
• Repairs and Spare Parts management
• Take custody of the repair tools and tool kits
• Perform basic checks on the faulty units before replacement
• Conduct basic repairs on the in-warranty returns
• Ensure the center is well maintained and tidy and that the shop floor arrangement is per SKU
• Ensure neatness on the repair workbench in line
• Observation of safety procedures to avert hazards at the workbench
• Welcome walk-in customers and provide assistance as necessary
• Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
• Help Energy Officers and coordinate with the Call Center in resolving customer queries.

You might be a strong candidate if you:

• Has a Bachelor’ Degree or Diploma from a recognized institution in any related field.
• Has 2 years hands on experience in a service center
• Has effective communication skills
• Has broad knowledge of the Sun King products
• Can demonstrate high levels of integrity with a proactive and positive attitude.
• Has a strong customer focus
• Is a team player with high levels of flexibility
• Has proven report-writing experience
• Possess strong problem-solving skills
• Is computer literate with working proficiency in MS Excel and MS Word.

What we offer (in addition to compensation and statutory benefits):

• A platform for professional growth in a rapidly expanding, high-impact sector.
• Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
• A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
• Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.