Job Description

SUN DAY RED is looking for an Associate Business Analyst, Order Management to help manage and optimize the order fulfillment process. This role is critical in establishing and maintaining a comprehensive order-to-cash strategy. Successful candidates are highly detailed and process driven, can work cross-functionally with Sales, Service, Marketing, Planning, Supply Chain, Embroidery Operations, and our Distribution Center to deliver orders to customers on-time and in full.

Essential Functions and Key Responsibilities:

• Analyze order data to improve efficiency, maintain data integrity, and support cross functional teams to ensure on time delivery
• Analyze, document, and improve order fulfillment, order entry, and order management processes to enhance customer satisfaction.
• Manage daily delivery generation process in collaboration with Embroidery Operations and Distribution teams.
• Supports the pre-season and in-season strategic, EDI enabled, customer order management. Provide regular Strategic Account status reports and summaries for Sales as required.
• Respond in a timely and efficient manner to all incoming inquiries and correspondence, both internal and external, related to order pricing, product information, stock availability, product delivery, and UPC codes .
• Manages the pre-season and in-season order entry and order management for E-Commerce.
• Review daily inventory transfers between sales distribution channels to optimize order fulfillment.
• Collaborate on monthly embroidery capacity forecasts referencing order book data.
• Manage upload documentation into ERP for sales order entry, planned purchase orders, and product launch dates.
• Create and manage SDR order management reports for department and cross functional teams.
• Coordinating with BI team on report automation
• Performs other related duties and tasks as required.

Knowledge and Skills Requirements:

• Proven ability to work in a team-oriented, collaborative environment.
• Highly proficient in Microsoft Applications (i.e., Excel, PowerPoint, Word)
• Ability to articulate and clearly communicate complex problems & solutions
• Strong written and verbal communication skills and ability to interact with all levels.

Education, Work Experience, and Professional Certifications:

• Bachelor’s degree in business or related field
• 1-3 years of relevant Operations and Analytics experience

Work Environment / Physical Requirements:

• Normal office conditions with extensive computer and phone usage.
• Able to work efficiently and accurately in an atmosphere of frequent interruption.
• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Occasional travel may be required.

SUN DAY RED is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected base pay range for this position is $26.00 - $29.00 per hour Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

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TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.