Job Description

Do you get excited about growing new business? Do you enjoy working with people and want to learn about sales, account and territory management? Do you value autonomy and yet can thrive in accountability?

A Day in the Life of a Surface Experts Sales Representative: https://www.youtube.com/watch-v=IHpE--Kcjog

Perks/Benefits:

• Learn from the top sales team in the country in our franchise system!
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Onboarding includes learning our comprehensive, proprietary sales process
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team
• Mentorship Opportunities: Ongoing sales skills and career development

Our Core Values:

• Serve Others
• Be a Problem Solver
• Trust the Process
  
  

Our Mission:


Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Job Duties and Responsibilities:


As a Surface Experts Sales Representative, your job is to support the established sales team and continue to build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to continue to educate our customers.

In the Field Daily

• Meeting with 10-15 contacts a day.
• On-site visits, phone calls, and email follow-ups
• Visiting a variety of industries including Property Management, Hotels, Movers, Builders, etc.

Customer Relationship Development

• Educating on Surface Experts capabilities and limitations
• Validating level of Customer satisfaction and opportunities to improve
• Earning the trust with our Customers through serving
• Brainstorming and researching new customer opportunities

Follow Sales Process

• Memorizing sales scripts and role-playing practice
• Documenting sales activities in CRM
• Reporting data accurately daily/weekly
• Planning and executing sales strategy for territory management

Required Qualifications:

• Goal-oriented, self-starter, and energetic
• Enjoys working with other people
• Licensed to operate a passenger car and have a clean driving record
• Professional, caring and service-minded
• Readiness to learn and work with a metrics-based, process-driven sales team

Compensation: $18.00 - $20.00 per hour

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.