Job Description

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field.

For more information, visit https://www.cartercreek.com

Under general supervision, performs a variety of responsible and complex technical and administrative duties relating to personnel function and programs.

DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

The Human Resources Intern will support the HR Department in daily operations while learning the unique functions of Human Resources within the hospitality industry. Duties and learning opportunities may include:

• Assisting with recruitment efforts for hotel, restaurant, winery, spa, and guest service positions
• Coordinating interviews, candidate communication, and onboarding processes
• Supporting new hire orientation and employee training programs
• Learning hospitality scheduling, staffing, and labor management practices
• Assisting with employee engagement initiatives, recognition programs, and resort events
• Maintaining employee records and personnel files with accuracy and confidentiality
• Providing professional customer service to employees and managers regarding HR-related questions
• Assisting with payroll preparation, timekeeping reviews, and HR reporting
• Supporting benefits enrollment communication and employee documentation
• Learning hospitality compliance standards related to wage and hour practices, workplace policies, and employee relations
• Assisting with preparation of job postings, recruitment advertisements, and hiring events
• Gaining exposure to resort operations including Front Office, Food & Beverage, Housekeeping, Spa, and Winery departments
• Participating in leadership meetings and operational discussions to better understand hospitality management
• Completing special projects designed to improve employee experience and operational efficiency

JOB KNOWLEDGE

• Intention to or current enrollment in a degree in Human Resources, Hospitality Management, Business, or a related field
• High school juniors/seniors, college students, and recent graduates are encouraged to apply
• Minimum 3.0 GPA preferred
• Strong communication and organizational skills
• Professional demeanor with a willingness to learn in a fast-paced hospitality environment
• Ability to maintain confidentiality and handle sensitive information responsibly
• Proficiency in Microsoft Office and general computer skills preferred
• Availability to work onsite during the internship program

WORKING CONDITIONS
Works primarily indoors throughout shift. Bi-level structures. Extensive facility. Well lit room. Minimal exposure to hazardous substances and fumes.

PHYSICAL/MENTAL DEMANDS
Coordinate multiple tasks simultaneously. Collect, interpret, and/or analyze complex date and information. Understand and respond to a diverse population. What Interns Will Gain

• Hands-on experience in Human Resources within the hospitality industry
• Exposure to luxury resort and winery operations
• Professional mentorship from hospitality leaders
• Experience working in a collaborative and guest-focused environment
• Opportunities to develop leadership, communication, and organizational skills
• Networking opportunities within the hospitality and resort industry
• Resume-building experience in a growing resort destination

SCHEDULE

• Program will run from early June through mid August
• 2-3 days a week between Monday-Friday, Flexible Schedule

ADDITIONAL REQUIREMENTS

• Follow all Carter Creek Winery Resort & Spa handbook policies and procedures
• Maintain strict confidentiality of resort operations and records
• Demonstrate professionalism and a guest-first attitude at all times
• Perform special projects and additional duties as assigned by leadership

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.

Purpose

Enriching lives by crafting exceptional environments and experiences.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

We are an Equal Employment Opportunity employer.