Job Description

Company :

United Concordia Dental

Job Description :

Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role.

The Summer 2027 Producer Support Analyst Undergraduate Internship provides students with an opportunity to gain practical, hands-on experience supporting producer administration, sales operations, data analysis, and digital platform enhancement within United Concordia Dental’s Producer Administration and Relations team. This internship is designed to develop the next generation of diverse business professionals through direct exposure to producer lifecycle management, commission administration, regulatory licensing requirements, reporting, and technical project support.

As a member of the Producer Administration and Relations team, the intern will contribute to key initiatives that enhance the organization’s external-facing producer portal and improve the experience of producers, brokers, and internal business partners. Working alongside experienced professionals, the intern will assist with producer data verification, reporting, data analysis, portal-related projects, and the team’s day-to-day operational responsibilities.

The program provides hands-on training and exposure to career opportunities within producer relations, sales operations, business analysis, data management, insurance administration, and project support. Participants will gain insight into how accurate producer information, timely commission payments, active licenses and appointments, and effective digital tools contribute to strong producer relationships and successful business operations.

Typical responsibilities include verifying and maintaining producer data, running and analyzing reports, supporting producer portal enhancements, monitoring licenses and appointments, assisting with commission payment processes, completing research, and developing recommendations that improve operational efficiency. Through mentorship, cross-functional collaboration, and project-based learning, interns will strengthen their analytical, technical, communication, and organizational skills while gaining valuable experience in the dental insurance industry.

SUMMARY OF JOB RESPONSIBILITIES

This job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business professionals. To that end, the program will provide hands-on training and experience in the business line, expose the various career opportunities in the business line and related areas, and prepare participants for positions in the business.

Typical responsibilities include, providing services to the day-to-day operating objectives of the assigned area, participating in projects and programs appropriate to the needs of the assigned area, participating in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action.

REQUIRED QUALIFICATIONS

• Full or part-time enrollment in an accredited college or university baccalaureate program.

PREFERRED QUALIFICATIONS

• Currently pursuing a degree in Business Administration, Business Management, Finance, Data Analytics, Information Systems, or a similar field.

ESSENTIAL JOB FUNCTIONS

1. Communicate effectively while interacting directly with colleagues, clientele, and/or other internal or external constituencies in the planning of assignments and the resolution of day-to-day operational problems.
2. Under supervision, provide entry-level professional services as appropriate to the day-to-day operating objectives of the area. Receives guidance, training, and mentoring from senior personnel in planning and carrying out activities and assignments.
3. Undertake and/or participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization.
4. Participate in the planning and implementation of unit projects and initiatives within area of expertise and ability.
5. As specifically requested by management, conduct research and reporting inclusive of recommendations or alternative proposals for action.
6. Undertake related studies or enrichment programs as appropriate to the specific objectives of the operating unit.
7. Perform miscellaneous job-related duties as assigned.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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