Job Description

• Job Title Summer 2026 - Retail Intern
• Entity The Ripken Experience Pigeon Forge
• Reports To Retail Coordinator
• Pay Range $10/hr.
• Location Pigeon Forge, TN
• Anticipated Start Date Immediate
• End Date August 16, 2026

As a successful Retail Intern, you will be responsible for assisting with the management and operations of the on-site retail store at the Ripken Experience in Pigeon Forge, TN. This is a paid internship; we will work with your college/university for you to receive college credit towards your graduation. This internship provides an excellent opportunity to gain experience in retail management, merchandising, inventory management, and customer service within a high energy sports environment. This summer internship will operate from through August 16, 2026.

Responsibilities:

As our Retail Intern, you will work directly under the Retail Coordinator. Responsibilities include but are not limited to:

• Efficiently process sales transactions using a POS system.
• Maintain a high level of customer service, assisting customers both on and off the sales floor.
• Monitor stock levels and replenish merchandise on the sales floor, assist with reordering when needed.
• Support merchandising efforts by creating visually appealing displays and signage while maintaining a clean and organized retail environment.
• Support the retail coordinator with employee scheduling, hiring, and training practices.
• Assist in creating and implementing in-store promotions and events in order to boost sales.
• Provide feedback and suggestions regarding market trends, merchandise assortment, and retail organization.
• Assist our Food and Beverage Manager, Facilities Manager, and Operations Staff as needed.
• Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for tournament participants.
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand.

Qualifications

• College student seeking credit or recent college graduate seeking work experience
• Prior experience in a customer service environment
• Outgoing and friendly personality, strong initiative, and high-energy
• Excellent communication skills
• Strong detail-orientation, with ability to problem-solve
• Ability to multi-task, efficient time-management skills
• Commitment to work long hours, including weekends, depending on business needs
• Positive and effective leadership and customer service skills
• Ability to work in a team environment with a strong work ethic and positive team attitude
• Reliable transportation

The information in this job description outlines the general nature and level of work expected from team members in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The Company reserves the right to modify, update, or revise this job description at its discretion to meet evolving business needs. The Company is an equal opportunity employer and is committed to fostering a culturally diverse workplace for all qualified candidates.

#RipkenBaseball

#twintern