Job Description

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Get hands-on experience, training—and a leg up on a bright future.

Learn. Achieve. Build a career.

T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!

This is an 11-week paid learning experience during which you’ll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You’ll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We’ll give you hands-on projects and the chance to create an immediate impact.

What It’s Like

Our team is leading the transformation of learning at T-Mobile by shifting from traditional training to learning in the flow of work. We are moving our focus to designing personalized, modern learning experiences that help employees build skills, access knowledge quickly, and apply what they learn directly to their work.

Our work includes shaping learning culture, exploring new learning technologies, and developing innovative approaches that support a skills-based workforce.

By connecting learning more closely to real business needs, we help T-Mobile employees continuously grow and perform at their best.

What You’ll Do

As a Learning Experience Intern, you will contribute to initiatives that embed learning directly into employees’ daily work. You’ll research emerging learning technologies, analyze how employees access knowledge today, and help build the framework for more personalized learning experiences and resources.

You may support projects such as mapping learning journeys, organizing content around skills, and prototyping new approaches that make learning easier to discover and apply on the job. Through this work, you will help advance T-Mobile’s strategy to build a modern, skills-driven learning ecosystem that enables employees to continuously grow and perform at their best.

Key Responsibilities

• Conduct research on emerging learning technologies, personalization strategies, and modern approaches to learning in the flow of work.
• Support the design and organization of learning resources that help employees build skills and access knowledge more easily in their daily work.
• Assist with mapping learning journeys and identifying opportunities to improve how employees discover and apply learning content.
• Contribute to prototyping and testing new learning experiences or tools that support a more personalized and skills-based learning ecosystem.
• Analyze feedback, usage insights, or learning data to help identify opportunities to improve the employee learning experience.

What It Takes

• Currently pursuing a Bachelor’s or Master’s degree in Learning Experience Design, Instructional Design, Educational Technology, Organizational Development, Industrial-Organizational Psychology, UX/Human-Centered Design, Learning Sciences, or a related field.

Minimum Qualifications

• At least 18 years of age
• Legally authorized to work in the United States
• Must be actively enrolled in a Bachelors or Graduate degree program
• Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships

Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.

Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location.

Intern wages range from $26/hour to $47/hour. The successful candidate’s actual pay will be based on education/STEM vs non-STEM designation.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.