Job Description

Overview:

Do you enjoy working outdoors and playing a behind-the-scenes role in creating memorable experiences for others? This summer, join us at The Ripken Experience in Pigeon Forge, TN, where you'll play a key part in preparing and maintaining our baseball complex for youth teams and families from all over the country. You'll assist with day-to-day operations that help deliver an unforgettable tournament experience. This is a paid internship; we will work with your college/university for you to receive college credit towards your graduation. This summer internship runs from mid-May 2026 to late August 2026.

Responsibilities:

• Assisting with field setup, facility cleanliness, trash removal, and hydration station prep and various tasks essential to the operation of the complex.
• Safely operating equipment for grounds and field maintenance such as tractors, golf carts, UTVs, and more.
• Helping to maintain all aspects of the facility’s infrastructure, including artificial turf fields.
• Conducting safety and cleanliness checks for both fans and players.
• Helping spot and report maintenance issues around the complex - from HVAC, plumbing, electrical, irrigating, turf, landscaping and paved surfaces.
• Bring a positive, customer-centered approach to every interaction, whether you're supporting a teammate or assisting a guest.
• Be a sponge - stay coachable, show initiative, and represent the Ripken brand with pride and professionalism every day.
• Supporting other departments, including operations, food & beverage, and retail, when needed.
• Being a part of delivering a once-in-a-lifetime experience for youth athletes and their families.

Required Experience

• Recent graduate, or currently working towards a bachelor's degree
• Prior work experience or an interest in a career in Facilities or Grounds Maintenance or willingness to learn
• Outgoing, high-energy personality with strong communication, leadership, and customer service skills
• Detail-oriented problem-solver with the ability to multitask and manage time effectively
• Team player with a strong work ethic, ready to work long hours and weekends as needed based on business needs
• Reliable transportation
• Special Physical Requirements of the Job/Working Conditions:
• You may be required to lift up to 70 lbs., may be exposed to dust/dirt at the complex, and may be exposed to extreme hot temperatures

If you’re relocating for this internship, we offer dorm-style housing through our Wilderness at the Smokies partnership at a price you won’t find anywhere else in the area.

The information in this job description outlines the general nature and level of work expected from team members in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required for the position. The Company reserves the right to modify, update, or revise this job description at its discretion to meet evolving business needs. The Company is an equal opportunity employer and is committed to fostering a culturally diverse workplace for all qualified candidates.

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