Job Description

Job Title: Suite Attendant

Department: Catering

Reports To: Suites & Catering Supervisor / F&B Manager / Director of F&B/

FLSA Status: Hourly/Non-Exempt

Pay Rate: $18.60

SAVOR / ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a Suite Attendant at accesso ShoWare Center in Kent, Washington. This part-time, event-driven position is responsible for delivering elevated food and beverage service to premium suite guests while creating a welcoming, polished, and memorable experience throughout each event.

The Suite Attendant serves as the primary point of contact for suite holders and guests, ensuring service excellence, accuracy, and compliance with all food safety and alcohol service regulations.

KEY RESPONSIBILITIES:

• Provide exceptional hospitality and personalized service to suite holders and single-game renters for all events hosted at accesso ShoWare Center
• Deliver prompt, friendly, and professional customer service to all guests while maintaining a positive and engaging presence
• Prepare suites prior to each event, ensuring all food, beverages, and amenities are properly stocked, organized, and presentation-ready
• Monitor and replenish suite inventory throughout the event to maintain service standards
• Confirm all food and beverage items are prepared to standard, delivered accurately, and served in a timely manner
• Assist with catering functions and demonstrate flexibility by supporting multiple service roles as needed, including bartender, server, suite runner, and catering support
• Complete all opening and closing duties as assigned by the Suites and Catering Manager or Supervisor
• Verify guest identification and ensure compliance with all local, state, and company alcohol service regulations
• Obtain required signatures from suite hosts for charges incurred during events
• Maintain cleanliness and organization of suites and service areas throughout the event
• Complete all closing tasks prior to departure
• Maintain availability for nights, weekends, and holidays based on event schedules
• Be a team player

CUSTOMER SERVICE EXPECATAIONS

• Act as a hospitality ambassador for the accesso ShoWare Center premium experience
• Anticipate guest needs and respond quickly with professionalism and care
• Build rapport with guests to enhance satisfaction and encourage repeat attendance
• Demonstrate a proactive, positive, and solution-oriented approach in all interactions

KNOWLEDGE, SKILLS, ABILITIES:

• 1 year of experience in food and beverage service (bartender knowledge is preferred but not required)
• Highly motivated, self-directed, with strong work ethics.
• Detail oriented and able to perform independently while supporting team goals.
• Strong verbal skills and ability to thrive in team – oriented environment.
• Must have current and valid food handler’s and mixology permits.
• Ability to climb stairs, stand and walk for duration of shift.
• HS diploma required.
• Must be 18 years old.
• Must be able to pass background and credit check.

Employees are eligible to join our 401K after 1 year and 1000 hours of service. Holidays worked are paid at time and a half. Sick Time is accrued at 1 hour for every 30 worked and can be used in 2-hour increments or more. Employees (and family) will be eligible for Medical, Dental & Vision benefits when completing 1560 hours in a 365-day time frame.

TO APPLY:

Applications can be found at www.accessoshowarecenter.com/venue/employment (http://www.accessoshowarecenter.com/venue/employment).

Kate Anderson – HR Designee

accesso ShoWare Center

625 W. James St

Kent, WA 98032

Fax No. (253) 856-6713

EMAIL: Employment@accessoshowarecenter.com

Applicants that need reasonable accommodations to complete the application process may contact- 253-856-6706.

ASM Global/accesso ShoWare Center is an Equal Opportunity Employer/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.