Job Description

Arkansas Department of Health

4815 W Markham Street

Little Rock, AR 72205

Position Number: 22181823

County: Pulaski City: Little Rock

Posting End Date: 06/02/26

Division of Health Protection – Substance Misuse and Injury Prevention

*CLASSIFIED AS A SAFETY SENSITIVE POSITION*

Additional Preferences:

This position will work in a twenty-four (24) hour communications center as the Suicide Prevention Call Center Supervisor. The office is located in Little Rock.

The Supervisor has the right to change any or all shifts as needed to maintain coverage.

Hiring Official: A. Milligan

The mission of the Department of Health is to protect and improve the health and well-being of all Arkansans.

Position Information

Job Series: Counseling and Mental Health – Career Path

Classification: Suicide Prevention Supervisor/Expert

Class Code: SCM12P

Pay Grade: SGS07

Salary Range: $57,531 - $84,879

The Suicide Prevention Supervisor/Expert provides strategic leadership for statewide or regional suicide prevention programs. This position manages initiatives focused on education, outreach, intervention, postvention, and systemic response to suicide risk. The Supervisor/Expert collaborates with public agencies, health systems, crisis response teams, and community organizations to ensure evidence-based practices, training, and direct support services are implemented in accordance with national standards and Arkansas law.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts.
Provide supervision, leadership, and guidance to suicide prevention staff and peer teams.
Develop, implement, and monitor strategic suicide prevention initiatives aligned with national best practices.
Oversee data collection, performance metrics, and quality assurance processes for suicide-related incidents, interventions, and outcomes.
Serve as a liaison to community coalitions, advisory boards, task forces, and state suicide prevention networks.
Participate in postvention planning, including support for affected individuals, agencies, and communities.
Monitor grant performance and budget compliance, including state and federal reporting requirements.
Represent the agency in media, legislative, and stakeholder forums when appropriate.

Knowledge and Skills

Knowledge of principles of suicide prevention, risk assessment, safety planning, and trauma-informed care.
Knowledge of state and federal laws and regulations and crisis response techniques.
Ability to keep accurate and detailed records and support individuals experiencing distress or crisis while maintaining boundaries and professionalism.
Ability to communicate effectively with diverse communities, follow protocols, and identify client needs.
Skilled in time management, organization, and problem solving.

Minimum Qualifications

At least two (2) years of experience in behavioral health, crisis intervention, suicide prevention, or a related field, including one year in a leadership capacity.

Licensure/Certifications:

None

OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

None
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.