Job Description

***Signing Bonus $2000

Sign-On Bonus for Bilingual Applicants: $2,000 (Distributed in 4 parts: $500 after 30 days, $500 after 90 $500 after 150 days, and $500 after 210 days of employment)

JOB TITLE: SUD Counselor I

LOCATION: Alameda County, San Mateo

Employment Type: Full-time

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

Job Summary

This position is responsible for collaborating with the Program Manager on creating a welcoming atmosphere for incoming clients, monitoring and preparing them for continued treatment in the broader system of care. Position will perform intakes/admissions, treatment plans, monitoring of client's progress, maintaining documentation per organization's guidelines, discharges and resources to assist the client in finding appropriate ongoing services as well as oversee the activities of other staff and provide guidance when needed.

How can you make a difference in people’s lives?

We are seeking a bilingual SUD Counselor I who is fluent in one or more of BHSD’s five threshold languages: Chinese, Spanish, Tagalog, and Vietnamese. The ideal candidate will have a passion for serving diverse communities, excellent communication skills, and the ability to deliver culturally competent services.

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES:

• Performs vital sign patient self-monitoring tasks as needed to ensure clients fall within established safe stabilization guidelines, if applicable at program site.
• Participate in daily shift change reporting concerns.
• Collaborate with team in response to crisis or emergency in a timely manner.
• Maintain a positive, welcoming approach with all incoming clients at the Detoxification Center while providing orientation and program overview.
• Conduct property safety checks on all incoming client property including metal detection
• Ensure daily census requirements are being met as directed by manager by ensuring that appointments are scheduled quickly and with minimal delay from treatment request to first appointment
• Perform initial screening at intake and discharge procedures upon client discharge.
• Reconcile daily logs, rosters, and other census information to ensure daily census accuracy
• Meet weekly for group clinical supervision
• Inputs data into HSl's Electronic Health Record System (EHR) and/or the EHR platform of the County funder
• Witness client self-administration of medication ensuring accurate record is maintained in the medication tracker and EHR.
• Daily monitoring and maintenance of client EHR for errors, correcting and updating
• Develop and maintain positive working relationships with all staff members and community organizations
• Coordinate with program Case Manager to ensure referral mechanisms are properly engaged to maximize post-discharge continuum or care.
• Maintain attendance and punctuality to perform duties as scheduled
• Attend all staff meetings and required agency meetings unless excused
• Responsible for always maintaining a clean environment
• Responsible for informing Program Manager of perceived household, environmental, participant, and personal needs when appropriate
• Maintain a basic knowledge of medications used by clients
• Drive program vehicle when necessary
• Confer with staff and other individuals in agency regarding participants
• Perform any other duties as assigned
• Responsible for supervising meal preparation and, when necessary, preparing and serving meals
• Adheres to confidentiality requirements as governed by HIPAA and 42 CFR

SUCCESS COMPETENCIES FOR POSITION:

(Competencies required to effectively perform the job) FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:

(Knowledge and skills required to effectively perform the job)

• Client Focus – Gains insight into client needs, quickly establishes rapport and relationships using evidence based practices, provides compassionate and empathic client care to all program participants
• Problem Solving – uses logic and methods to solve difficult problems with effective solutions…looks beyond the obvious and doesn’t stop at the first answer.
• Being Resilient- Rebounds from setbacks faced in a high stress environment. Handles and manages crises effectively. Maintains stability when faced with conflict.
• Interpersonal Communication- delivers effective communication with a wide range of audiences. Addresses miscommunication quickly and appropriately. Conveys information clearly.
• Certification or registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP),
• Excellent computer skills, knowledge of data capture and data input into Electronic Health Records.
• Knowledge of alcohol and drug addiction

('Substance Use Disorder')

• Knowledge of social model detox concepts
• Excellent oral and written communication skills
• Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention).
• Experience working with diverse populations and cultures
• Experience working with customers or clients with co-occurring disorders and disabilities

QUALIFICATIONS: (education and work experience)

• Registration with either Substance Use state certifying body in California (CAADE/CCAPP/CADTP)
• Demonstrated experience working with high and at-risk population.
• Bilingual in Chinese, Spanish, Tagalog, and Vietnamese

Compensation and Benefits

We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

• 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage.
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

Salary: $24 - 25.50/hour depending on experience and qualifications. Available for a full-time position.

Horizon Services, Inc. is an Equal Opportunity Employer.

https://www.horizonservices.org