Job Description

To meet the overall objective the post holder will need to embrace DLA values and the client journey philosophies to help foster a motivated and exceptional client focused team that supports the business needs and vision.

Main duties and responsiblities

• The Product specialist will be responsible for analysing the efficiency of the solution and ensuring enhancements (SAP or internal) are adopted within the solution to continue maximising the ROI
• The Product specialist will be aligned to a process workstream (e.g. Recruitment & Onboarding), but will be expected to have a basic knowledge across all modules ensuring BAU delivery is maintained during periods of absence
• The Product specialist will work with the supplier and the relevant CoE to identify and implement a 12-24 month rolling technical roadmap that underpins the HR strategy and ensures continuous improvement of SuccessFactors
• The role holder will be expected to project manage the full design, build, test, implement cycle for their roadmap items, as well as any configuration / bug fixes raised as BAU
• Technical processes will be owned by the HRIS team and will be delivered by the Product specialists (e.g. Position management, delegation, bulk-upload) in the immediate aftermath of EPIC implementation
• The team will work with IBM on a day to day basis to leverage the AMS provision, and ensuring the appropriate knowledge transfer takes place
  

About you

• Technical project management
• Relationship management
• Stakeholder management
• Supplier management
• Effective time management and prioritisation
• Root cause analysis and problem solving skills
• Completion of Core SFX training and maintenance of SAP knowledge is essential
• Evidence of supporting and maintaining SAAS / Cloud based technical products is beneficial

About us

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world.

We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.