Job Description

MGID is a global native advertising platform that helps brands reach unique local audiences at scale. We enable transparent collaboration between advertisers and publishers through our privacy-first targeting technology — empowering brands to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we are building unique advertising technologies, and with your contribution, we aim to go even further.

As a Success Manager, you will support the growth and success of our publisher partners, primarily in the EMEA region. You will manage a portfolio of publishers, ensure smooth onboarding, monitor performance, and support optimization efforts in close collaboration with senior managers. This role is a great opportunity to start or grow your career in digital marketing and AdTech, gaining hands-on experience with analytics, client management, and monetization strategies.

What you will do:

• Establish and foster partnerships and relationships with publishers in the market
• Perform daily monitoring and maintain a steady flow of traffic from clients
• Conduct optimization to achieve a positive revenue balance or minimize losses from cooperation
• Maintain constant communication with publishers to support them and respond to client needs
• Negotiate new monetization opportunities and potential tests of new monetization solutions
• Work in close cooperation with internal teams globally, both within the department and cross-departmentally

Requirements

Who you are:

• 1+ years of experience in a client-facing role within the digital media or online publishing sector
• Good relationship management and customer service skills, dedicated to exceeding client expectations.
• Strong communication skills, efficient interaction with different personality types
• Basic understanding of the digital market
• Good analytical abilities to gather business insights by monitoring and interpreting data trends
• Master’s/Bachelor’s Degree (Marketing, International Relations, International Business, Communications preferred but not required)
• Knowledge in CRM software and MS Excel or Google Sheets

Will be a plus:

• Experience in client service roles
• Experience with native advertising is a strong plus
• Ability to learn quickly and adapt to different scenarios

Languages proficiency:

• Upper-Intermediate English
• Fluent Ukrainian

MGID is an awesome place to work for those who share results-driven culture, passion for AdTech, innovation, and human focus We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We proud to be an equal opportunity employer.