Job Description

Job Title: Associate Substitute

Starting Hourly Rate: $19.37

Location / Department: Xenia Library / Adult & Youth Services

Hours: Hours vary and as needed. May include days, evenings, and weekends

Job Objective

To provide information services to adult and youth using print and electronic sources.

Requirements

Essential Job Functions

• Answers reference and reader's advisory questions from the public and conducts necessary research in various media, including electronic and Internet sources.
• Instructs and aids library users in use of library and of reference tools; provides both one-to-one assistance and group presentations.
• Troubleshoots all electronic resources and equipment in the department.
• May assist with special programs.
• May assist with weeding and/or collection development as needed.
• The supervisor may require other related duties. These duties are nonessential functions of this position.

• Keeps abreast of information by regularly reading email, meeting minutes and staff website.

• Performs tasks of lower level classifications as necessary.

Skills, Knowledge and Abilities

• Ability to provide knowledgeable customer service to assist all library patrons in a timely manner; show tact and courtesy in relations with the public and other staff members.

• Ability to communicate clearly and read printed and on-screen information.
• Proven computers skills and ability to input information into an automated system.
• Ability to multi-task, work in a fast paced environment and handle difficult situations.
• Ability to handle routine problems under the guidance of supervisor and keep supervisor informed of departmental needs and concerns.

Qualifications

• Master of Library Science degree from an ALA accredited school or Bachelors degree from an accredited college required.
• 1-3 years of Library and/or Customer Service experience strongly preferred.
• Experience with reference service, including electronic retrieval preferred.

Environmental Conditions

• Work is performed in an office-like setting, but with need for considerable mobility: light lifting, bending, stooping, stretching, and sitting at a variety of desks and service points.
• Employee may be scheduled to work evening and weekend hours, including Sundays; schedules may be altered depending on the needs of the library.