Job Description

Role: Substance Abuse Case Manager, FSP
Reports to: Program Manager
Program: 1303-FSP
Department: Wellness
Location: Wellness Center - 345 S. San Pedro Street, Los Angeles, CA 90013
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1

Full Service Partnership (FSP) is a specialized mental health program that provides wraparound and individualized field-based services to individuals with complex needs, including serious mental illness, chronic health issues, substance use disorders and homelessness.
With the support of and in partnership with the FSP team, the Substance Abuse Case Manager performs a variety of tasks to assist the most vulnerable and chronically homeless individuals in SPA 4and 5 in their recovery from substances and in regaining control over their lives. In addition to their capacity and duties as either clinician or case manager on the team, the Substance Abuse Case Manager serves as a primary team liaison for individuals struggling with substance use and addiction, such as by providing information and support for program members, and assists members in gaining admission to inpatient or more intensive substance abuse treatment settings as needed. The Substance Abuse Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.

Essential Duties and Responsibilities:
• Utilize harm reduction, social, environmental, and motivational, strategies to support clients, in collaboration with licensed clinicians, other counselors, case managers, and support staff.
• Provide linkage and referrals to outpatient and residential substance abuse treatment.
• Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
• Street outreach to identified homeless persons working with the team to engage in services and accept treatment from the program staff assist with enrollment process as needed.
• Provide linkage to stable housing, and other supportive services as needed to assist clients to obtain housing stability, in addition to client advocacy, case management, and benefit establishment.
• Conduct screening interviews, complete housing documentation, and coordinate clients’ move-in with the housing authority, property managers.
• Perform initial comprehensive case management assessment and develop a plan of intervention that addresses their barriers, increases their income, and assists them in maintaining permanent housing.
• Coach clients individually on problems with transition from streets to home, supportive independent living skills, sobriety, and accessing needed recourses in the community.
• Provide referrals to allied critical healthy living services for clients on caseload.
• Document and account for time spent on client contacts and activities in client record in accordance with Department of Mental Health standards.
• Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to members.
• Assist in crisis interventions as needed, including participating in on call rotation calendar for overnight and weekend After Hours Emergency Line

Qualifications:
• High School Diploma or GED or Equivalent
• Certification in substance abuse counseling (CADC I, CADC II, CADC III, or similar credentials.)
• Minimum two (2) years’ experience as a substance abuse counselor and/or case manager, in a licensed and/or accredited substance abuse treatment facility
• Able to work in a high tolerance Harm Reduction model with members who have multiple barriers
• Current, valid California Driver’s with an acceptable driving record and reliable vehicle
• Able to transport members in your vehicle
• Computer literacy, including knowledge of Microsoft Word, Outlook and Excel
• Detail oriented with excellent time management, organizational, written, verbal, and computer skills
• Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision
• Able to obtain and maintain CPR/First Aid certification

Preferred Qualifications:
• Associates or Bachelor’s degree in related field
• Knowledge of 12-Step organizations, culture, terminology, and literature
• Certification in CAADE and/or CAADAC preferred
• Experience in a dual-diagnosis setting preferred
• Working knowledge of criminal justice system
• Certification as an Anger Management and/or Domestic Violence facilitator
• Bilingual in English/Spanish

Work Environment:
• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day

EXPECTED BEHAVIORS OF ALL STAFF
1. Act as a role model
2. Demonstrate a sense of responsibility
3. Continuously learn and improve
4. Acknowledge your own areas of improvement
5. Hear and provide honest, specific and direct feedback
6. Create an environment where everyone is welcomed valued and respected
7. Collaborate

Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates