WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.
OUR MISSION: VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada.
PROGRAM AND LOCATION: VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Employment Retention Specialist position for our Subsidized Employment Program located in Mather, California. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.
The Employment Retention Specialist supports participants placed in subsidized employment to help them successfully maintain work and transition to long term, unsubsidized employment in alignment with California CalWORKs and Expanded Subsidized Employment (ESE) program goals. Working as part of a workforce development team, this position provides ongoing retention-focused services including regular employment follow up, individualized coaching, problem-solving around workplace and personal barriers, and connection to supportive services such as transportation and work-related expenses. The Specialist maintains frequent contact with participants and employers during the subsidized placement and post placement retention period, monitors job performance and attendance, and facilitates conflict resolution to promote job stability and career advancement. This role also documents services and outcomes in required data systems, supports the administration of any eligible retention incentives, and contributes to meeting contract performance measures related to job retention, hours worked, and successful transitions off of aid toward self sufficiency.
A. Responsible for client placement to achieve the department’s established objectives.
B. Responsible for the training and development of new clients.
C. Responsible for personal professional development.
D. Documentation and reporting for monthly submissions.
A Bachelor's degree is preferred; however, a combination of education and relevant experience will also be considered. Applicants should have a minimum of three years of experience in employment and business development within the small business community. The position requires demonstrated ability to communicate effectively, understand oral and written instructions, and deliver services to clients without bias based on ethnicity or social background. Proficiency in computer skills, including Microsoft Office Suite with an emphasis in Excel. Experience with accounts payable/receivable is a plus. Flexibility to work irregular hours and willingness to collaborate as part of a team are essential. Valid California driver's license and ability to meet the organization’s insurance carrier guidelines are required. Reliable transportation and auto insurance required; mileage will be reimbursed. Must pass all required background clearances in accordance with agency, County, State, and federal standards. CPR/First Aid certification is required within 90 days of employment. Completion and maintenance of all required training and health clearances.
Teamwork Skills Proficiency in Accounts Payable and Accounts Receivable (AP/AR) processes to support monthly reporting. Strong attention to detail in communication, data entry, and accounting tasks is highly desirable. Advanced computer skills, with proficiency in Microsoft Office Suite, particularly Word and Excel. Familiarity with remote video conferencing platforms is required. Experience working with cloud-based applications, especially Microsoft 365. Excellent verbal and written communication skills. Ability to present information clearly and concisely, both orally and in writing. Strong organizational and time management skills to prioritize tasks effectively. Ability to work independently with minimal supervision. Aptitude for assisting and motivating team members. Solid analytical and decision-making capabilities.
Ability to sit, stand, walk, bend, and stoop throughout the workdayAbility to occasionally lift and move up to 25 poundsAbility to travel between campus and community locations as neededAble to climb stairs as required
USD $30.00 - USD $30.00 /Hr.
Volunteers of America is a national, nonprofit, faith-based organization providing local human service programs, as well as opportunities for individual and community involvement.
Established locally in 1911, Volunteers of America Northern California & Northern Nevada's ongoing mission to reach and uplift all people has expanded to include families with children, seniors, the homeless, former foster youth, and people with substance abuse issues. Our goal? To end homelessness, support the most vulnerable populations and transform the community into a better place.
Our professional staff currently operates more than 40 locally managed and delivered programs. Services provided include food and shelter, counseling, independent living and parenting skills, substance-abuse treatment and rehabilitation, and job training. Learn more about us.
