
Do you have what it takes?
We're looking for a Subsidence & Drainage Investigation Engineer to join the Auger Team, covering Basingstoke and the surrounding areas.
Benefits
Financials
A little about Auger
We are an independent specialist with an impeccable reputation who work on behalf of major UK insurers. We provide a national service for drainage, water mains and subsidence claims across the UK.
We achieve this through our exceptional people, who consistently exceed the expectations of our clients and customers alike. We pride ourselves on our “Auger Family” environment, creating an engaged and inclusive workforce where the importance of the individual's needs are always our priority. To be successful in any role with us we believe you need the tools, support and environment in which to flourish and we take this really seriously. We truly believe in our core values: doing 'whatever it takes' for our customers, colleagues and communities.
The role
As a Subsidence & Drainage Investigation Engineer, you will be independently completing drainage investigations on-site for our customers and making recommendations for repairs. We aim to ensure that our investigations are completed during our first visit where possible, so great problem-solving skills are essential to overcome unforeseen challenges. You will be required to complete excavations to locate foundations. You will also undertake trial holes to collect soil and root samples. You'll be responsible for caring for our customer on-site, so excellent customer care is vital - you'll need to confidently talk the customer through the works to leave them with reassurance and peace of mind. Our dedicated in-house Technical Support Team will be there at all times to help with any issues you may face whilst on the job, from technical problems to vehicle and kit requirements.
Preferred experience
We'd love to hear from you if
Prerequisite
Our interview process
For further information please visit our Indeed profile;
https://www.indeed.co.uk/cmp/Auger-Site-Investigations-Limited

Auger are the leading underground services and subsidence specialist working exclusively for the insurance industry across the UK. With 30 years’ of expertise in our sector, we specialise in the handling, investigation, validation and repair of drainage, water mains and off-mains claims, and carry out subsidence site investigations and laboratory testing on behalf of insurers and adjusters.
Our employees’ development is our passion. In 2016 we established our Auger Academy, committed to providing our workforce with opportunities for career progression and personal development. We are dedicated to training those with no previous experience in our industry and equipping them with the skills they need to excel, as well as encouraging our existing team to access further training, external qualifications and higher education. The result is an expert nationwide workforce of over 200 people trained in ‘the Auger way’.
We are a data-led organisation who have always been at the forefront of technology in our field, and continue to push these boundaries through an in-house team who utilise custom development and SaaS to drive tailored solutions for our customers and clients.
These factors combine to help us deliver an unrivalled end-to-end service deserving of our exceptional NPS of 80+. As an organisation who recognise the importance of upholding our clients’ reputation and strengthening their relationship with their policyholders, you can truly rely on us to do ‘whatever it takes’ every step of the way.
Contact:
Louise Chadwick - Head of Client Operations - louise.chadwick@auger.co.uk
Chris Cowen - Client Relationship Manager - chris.cowen@auger.co.uk