Indovance Inc

Subject Matter Expert - Mechanical

Indovance Inc  •  Pune, IN (Onsite)  •  12 days ago
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Job Description


This role demands a technically strong, accountable, and extroverted professional with a passion for teaching and mentoring.

• Ensuring best-in-class technical quality

• Driving process excellence and operational efficiency

• Supporting Trial Period (TP) success

• Participating in customer discovery discussions

• Preventing customer dissatisfaction due to skill gaps**

Key Responsibilities

1. Domain Leadership & Technical Excellence

• Act as the domain expert for assigned discipline.

• Define and benchmark best-in-class quality standards.

• Challenge teams to raise technical depth and accuracy.

• Review complex designs, calculations, and deliverables.

• Ensure zero technical compromise in customer submissions.

2. Coaching & Capability Building

• Mentor and coach engineers to elevate technical capability.

• Develop structured learning paths for different experience levels.

• Create training modules, SOPs, and technical videos.

• Conduct internal knowledge-sharing sessions and workshops.

• Build second-line technical strength within the team.

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3. Process Improvement & Efficiency

• Identify bottlenecks impacting productivity and quality.

• Lead continuous improvement initiatives.

• Standardize best practices and templates.

• Drive automation and smarter workflows where applicable.

• Improve turnaround time without compromising quality.

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4. Customer Engagement & Discovery

• Participate in discovery meetings with customers.

• Provide technical insights during pre-sales and proposal stages.

• Support technical proposal preparation and validation.

• Translate customer requirements into clear execution strategies.

• Ensure commitments made to customers are realistic and achievable.

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5. Ownership & Accountability

• Take ownership of:

o Trial Period (TP) success.

o Zero loss of customers due to skill gaps.

o No TP losses due to weak technical positioning.

• Ensure delivery commitments are met in terms of:

o Quality

o Timeline

o Technical integrity

• Proactively flag risks and implement corrective actions.

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6. Operational Excellence

• Ensure ongoing operational stability in live projects.

• Conduct periodic technical audits.

• Maintain quality consistency across accounts.

• Work closely with Delivery, Relationship Managers, and QA teams.
Indovance Inc

About Indovance Inc

Indovance is a global, multidisciplinary Engineering Services firm, backed by more than two decades of industry expertise in delivering high-quality CAD Drafting and Design Solutions. We partner with Architecture, Civil, and Mechanical firms worldwide, enabling them to scale efficiently, meet demanding timelines, and execute projects with confidence.

From simple line work and construction documentation sets to projects that require design development and deep subject matter expertise, we support the full spectrum of engineering needs. We work as an extension of our clients’ teams, integrating seamlessly into their workflows, collaborating closely, and adding value at every stage of the project lifecycle.

Our comprehensive capabilities include BIM and MEP coordination, Building Facility Management, Steel and Structural Detailing, Land Development and Survey Support, Plant and Process Equipment Design, Sheet Metal and Mechanical Design, as well as specialized services like Signage Detailing, CAD Conversion and Premedia Services.

Our strength lies in how we bring together the right people and the right process. We hire skilled engineers with strong domain expertise and continuously invest in their training and development. Backed by ISO 9001:2015 certified quality systems and structured workflows, we ensure consistency, accuracy, and accountability across every deliverable. This approach allows us to deliver dependable, high-quality outcomes to our clients.

Industry
Architecture & Engineering
Company Size
501-1,000 employees
Headquarters
Apex, NC
Year Founded
2003
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