Job Description

Some careers shine brighter than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role ofSubject Matter Expert Analyst Collateral Services

Job Responsibilities:

• Provide daily operations support to ensure all controls are carried out accordingly as required. This will allow additional layer of control to prevent Operational Loss, Reputational Risk, etc.
• To ensure all dispute processes are aligned globally to mitigate risk and gain on efficiency
• Provides quality customer service and ensures achievement of Performance Level Agreement (PLA)
• Process specialist - to support and guide the team and act as a key referral point for escalation for team members.
• Monitor team’s performance. Productivity and quality of work are monitored and achieved. Work is organized and completed within agreed timescales, in accordance with procedures.
• Develop realistic and achievable strategies and action plans to address performance gaps, training and staffing requirements.
• Create a robust team environment where skills and knowledge are openly shared to achieve team and business goals.
• Be aware of issues within teams. All issues / problems are fully analyzed and resolved or escalated in appropriate and timely manner. Appropriate action is taken to prevent recurrence.

Job Requirements:

• Support the Collateral Services business and the future growth of the business
• To build relationship with Business Partners across all business areas.
• Work closely with Assistant Manager - Technical / Manager - Operations in the team to ensure all BAU functions are carried out in accordance to the agreed Performance Level Agreement with business.
• Good understanding of financial products, including equity/fixed income Over the counter Derivative, Foreign Exchange (FX) products and basic knowledge of International Swaps & Derivatives Association, Inc. (ISDA)/ Credit Support Annex (CSA)/Global Master Repurchase Agreement (GMRA) is a bonus.
• Reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• Addressing any areas of concern in conjunction with line management and/or the appropriate department

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.