Job Description

Aleido is an international company with a long heritage of driving the development of aftermarket information and learning solutions. Our customers develop complex products or systems, or seek knowledge and confidence to create lasting change, within a wide range of industries including: automotive, telecom, advanced machinery, rail and medtech. We are almost a thousand colleagues in five countries. Together we bridge the gap between technology and the people who depend on it – by making the advanced simply understood. Read more at Aleido.com.

斓度是一家跨国公司，长期致力于推动售后市场信息和学习解决方案的发展。我们的客户在汽车、电信、先进机械、铁路和医疗技术等众多行业开发复杂的产品或系统，寻求知识和增强信心以创造持久的变革。我们在五个国家拥有近千名员工。我们共同架起了技术与依赖技术的人们之间的桥梁--让先进的技术变得简单易懂。更多信息，请访问 Aleido.com。

Operating manual 操作手册

Service and Repair information 售后维修手册

S-BOM & Parts catalog 服务备件开发和备件目录

Service schematics线路图（液压图）

Diagnostic Information 诊断步骤

Technical service Bulletins 技术服务公告

Labor time 工时信息

If you have experience within the Machinery/Manufacturing/Tools industry and are interested in learning to create the information needed to support the product in service, then we invite you to apply for the position of: 如果您有机械/制造/工具行业的工作经验并对开发技术文档或手册有兴趣，我们诚邀您的加入：

Information Editor/Author 技术服务内容工程师

Task(s): 工作职责

• Work proactively with OEM engineering (R&D) department/Aftersales service department to collect the technical design inputs to start the content authoring.

主动与客户主机厂工程设计部门（R＆D）部门及售后服务部门合作，收集产品技术设计输入以启动内容开发

• Writing/maintaining the technical instructions (Operating manual/Quick guides/Service & Maintenance manual/Parts catalog Manual) and illustrations, Proof reading the technical publications.

编写、维护技术内容(操作手册/快速指南/维修保养手册/备件目录)和插图，审核校对技术出版物。

• Keep close communication with the client to review the developed content to make sure the content is accurate and delivered as scheduled.

与客户保持密切沟通审查开发的内容，以确保内容准确并按计划交付。

• Drive the process of content development from authoring, engineering review, editing updates to release.

推动内容开发过程，从创作，工程审查，编辑更新到发布。

Requirement(s): 职位要求

• College degree or above. Mechanical design/Manufacturing/Electric are preferred.

大专及以上学历，机械设计与制造，电气，液压等专业。

• 3+ years’ experience within the service industry (or working as Service engineer or technician). Technical manuals and catalog development experience is preferred.

3年以上售后服务行业（或服务工程师或维修技师）的经验。技术维修手册/使用手册/零件目录开发经验者优先。

• Familiar with some of the XML editors/illustration tools/CMS and Authoring software. Expert in developing structured and reusable content using XML/DITA/S1000D is preferred.

熟悉一些结构化XML编辑工具/图片绘制工具，内容管理系统和内容开发软件。能够使用XML/DITA/S1000D开发结构化和可重用内容将优先考虑。

• High-level English language skills (CET-4 and above) and 1 year+ working experience using English as the working language.

英语语言技能（CET-4及以上）和1年以上使用英语作为工作语言的工作经验。

• Proactive communication both within the project team internally and with the client externally.

在项目团队内部和外部与客户进行主动沟通。

• Process and quality oriented in the daily work.

注重日常工作中的流程和质量。

Our offer: 我们提供：

• Opportunity to work for an international company国际化工作环境
• Extensive training 岗位培训
• Competitive remuneration 有竞争力的薪酬福利
• Industry-leading content development processes and digital delivery行业领先的内容开发流程和数字化交付

优秀的候选人可以放宽至江浙沪homebase，但是需要定期或不定期到上海办公室，希望通勤方便