Job Description

Area(s) of responsibility

• Translate business needs into functional designs, user stories, acceptance criteria, and solution options
• Provide domain leadership across P AND C areas: Policy, Claims, Billing, Underwriting, Reinsurance
• Review and validate solution designs with architects and ensure business intent is preserved
• Guide offshore BAs and review their deliverables for quality and completeness

Delivery and Quality Assurance

• Partner with delivery teams across Agile AND SAFe delivery models
• Oversee UAT strategy, test scenario validation, defect triage, and business sign off
• Ensure traceability from requirements design build test release

Program and Transformation Support

• Contribute to roadmap definition, process optimization, and modernization initiatives
• Support data, integration, and reporting requirements including upstream/downstream dependencies
• Assist leadership with status reporting, risk identification, and mitigation planning

Required Skills and Experience

• 7 plus years of experience as a Technical Business Analyst supporting complex, enterprise‑scale programs
• Strong insurance domain expertise across Underwriting, Claims, Actuarial, and Exposure Management
• Proven experience in a client‑facing, onshore role, leading discussions with senior business stakeholders and technical teams
• Ability to independently lead requirement workshops, solution discussions, and working sessions across multiple initiatives
• Act as a primary liaison between business, architecture, and engineering teams, with minimal guidance
• Translate business requirements into clear, detailed technical specifications for implementation, including AI, data, and governance initiatives
• Hands on experience with API testing and validation using Postman
• Strong understanding of REST APIs, JSON payloads, and enterprise integration patterns
• Capability to actively contribute to solution and architecture discussions, not limited to documentation
• Strong SQL expertise to analyze data, validate integrations, and resolve source‑to‑target discrepancies
• Experience creating and managing epics, features, user stories, data mappings, and process flow diagrams
• Ensure non‑functional requirements EG. security, performance, scalability, reliability, are identified, documented, and addressed

Preferred Qualifications

• Guidewire or Duck Creek certifications
• Experience in large transformation programs or multi‑year AMS engagements
• Exposure to digital, automation, or AI led initiatives in P AND C, Good to have.