Job Description

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Celerion offers one of the most experienced clinical pharmacology research networks in the industry.
Do you enjoy providing excellent customer service? If so, we may have the position for you! Celerion is currently seeking a full-time Study Participant Representative to join our clinical study recruitment team.
In this role, you will answer inbound calls from the public interested in information regarding clinical study participation. You will screen callers and recruit those who meet eligibility criteria to participate in clinical studies. You will also be responsible for collecting and entering participant medical history information into our database system and make outbound calls to study participants as needed.
We need candidates with the ability to work a flexible schedule and this will include mainly daytime shifts but occasionally evening or weekend shifts as well on a rotating basis.

Requirements

Must demonstrate excellent professional telephone communication skills
Must demonstrate commitment to providing outstanding customer service
Be able to sort information from multiple clinical studies and advise participants appropriately
Computer data entry experience preferred
Accuracy and attention to detail essential
Proactive attitude
Previous call centre, telemarketing, or promotional experience highly desirable
Previous knowledge of medical terminology is preferred
A-level education standard required

Celerion Values: Integrity Trust Teamwork Respect
Celerion is an Equal Opportunity Employer.

About Celerion

Celerion, a leader in early clinical research, delivers Applied Translational Medicine. Celerion applies our expertise and experience to translating information gained in research discoveries, to knowledge of drug action and effect in humans to support early drug development decisions and the clinical pharmacology labeling of new medicines.

With over 50 years of experience and 600 global clinic beds (including 24 in-hospital), Celerion conducts and analyzes First-in-Human, clinical proof-of-concept, cardiovascular safety (TQT, robust QT), ADME and NDA-enabling clinical pharmacology studies. Celerion provides expertise on modeling and simulation, study design, medical writing (protocols and reports), clinical data sciences, biostatistics, and PK/PD analysis as well as small and large molecule bioanalytical assays through clinical drug development. Regulatory, drug development and program management complement Celerion’s service offerings.

Our operations are strategically located in:

Lincoln, Nebraska (Corporate Headquarters)

Philadelphia, Pennsylvania

Phoenix, Arizona

Belfast, Northern Ireland,UK

Zurich, Switzerland

Vienna, Austria

Richmond, Virginia

Montreal, Quebec, Canada

For more information, visit: www.celerion.com

Industry

Chemicals & Materials

Company Size

1,001-5,000 employees

Headquarters

Lincoln, NE

Year Founded

2010

Website

celerion.com

Social Media