Job Description

Career Category

Research

Role Name:Study Delivery Senior Associate

Role GCF:4

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier,fullerand longer. We discover, develop,manufactureand deliver innovative medicines to help millions of patients. Amgen helpedestablishthe biotechnology industry more than 40 years ago andremainson thecutting-edgeof innovation, using technology and human genetic data to push beyondwhat’sknown today.

ABOUT THE ROLE

The Study Delivery Senior Associate provides essential global operational support to clinical study teams, ensuringtimely, high-quality, and compliant study execution. They complete assignedby the Study Managers and Leadsstart-up and conduct activities, own specific study tasks,support withmonitoringforrisks or issues, and escalate early warning signals with proposed solutions to relevant stakeholders.

Roles & Responsibilities:

Study Planning & Coordination

• Support and sometimes own the development and maintenance of study-level trackers, dashboards, timelines, and tools (e.g., vendor management, sample tracking, drug supply planning) to ensure accuracy and visibility.

• Coordinatelogisticsfor investigator meetings, trialevents, and site communications.

• Manage assigned start-upactivities, including system setup, access management, and document readiness, ensuring completiontorequired standards.

Study Execution & Oversight

• Use study dashboards and reports tomonitorglobal enrollment, data flow, and quality indicators, taking proactive action to address deviations and risks.

• Lead delivery of assignedrisk andqualitymanagementactivities

• Track and report study progress, coordinating with Studyteamand vendors to resolve operational issues andmaintaincompliance.

• Deliver assigned components of global recruitment and retention strategies to help ensure enrollment targets are achieved.

Stakeholder Engagement & Team Collaboration

• Build andmaintaineffective relationships with internal study team members,vendorsand investigator sites

• Act as a point of contact for routine study updates, ensuring stakeholders are informed and aligned.

• Identify, prioritize, and escalate risks effectively to support swift, informed decisions

Site & Vendor Engagement

• Coordinate with vendors and suppliers to ensure quality, speed, and consistency in deliverables.

Data & Systems Management

• Maintain andmonitorclinical trial systems (e.g., CTMS), ensuringaccurateandtimelydata entry and reporting.

• Support data collection oversight, including query resolution and reconciliation activities.

• Manage trial documentation (e.g., TMF) to ensureinspectionreadiness.

Process Improvement & Knowledge Sharing

• Contribute to best practice development, knowledge-sharingand process improvement within the study support community.

• Proactivelyidentifyand highlight opportunities to streamline / automate activities within remit.

• SupportCorrective and Preventive Actions(CAPA)processes and embed lessons learned across studies.

Basic Qualifications and Experience:

• Master’s degree OR

• Bachelor’s degree and 2 years of clinical execution experience OR

• Associate’s degree and 6 years of clinical execution experience OR

• High school diploma / GED and 8 years of clinical execution experience

PreferredQualifications and Experience:

• 3yearswork experience in life sciences or medically related field, including 1yearsof biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company

• Experience working on global clinical trials

Competencies

• Understandsimportanceof accuracy in documentation, data tracking, and compliance checks.Identifiesdiscrepancies and escalates appropriately.

• Expertisein clinical trial processes, operations, and oversight in biotech, pharmaceutical, or Contract Research Organization environments

• Strong skills in using MS Word, Excel, PowerPoint, and other relevant software for documentation, data management, and trial support

• Working knowledge of CTMS, eTMF, EDC, and Microsoft Office toolsAbility tomaintainaccurateandtimelydata entry. Skilled in managing clinical trial data flow, investigator documentation, and protocol adherence while ensuring regulatory compliance

• Experience with overseeing vendors

• Experience executing risk-based site monitoring, Corrective and Preventive Actions (CAPA) implementation, and risk mitigation to resolve operational challenges and ensure inspection readiness

• Cultural sensitivity and collaboration across global teams.

• Abilityto recognize,highlightand resolve issuesDemonstrates curiosity and willingness to take on new tasks.

• Understanding of the clinical and pharmaceutical drug development process and clinical trial execution principles

• Experience withtracking andfiling ofessential documents such as protocols, informed consent forms, and regulatory submissions to ensure documents areversion-controlled and inspection-ready.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to requestan accommodation