Job Description

About Us – Fan Focused. Results Driven

Gemba is a leading organisation in Sports and Entertainment across Communications, Insights, Strategy and Data & Analytics.

Gemba’s name is inspired by the Japanese origins of the word, to find the source of the truth. Since 2006 we have demonstrated a passion for understanding fans. In a sport and entertainment world that is becoming increasingly competitive and fragmented, fan insight is critical.

We deliver results for our clients. Whether it be better commercial outcomes or driving greater participation, this is our ultimate proof point, demonstration of shaping a better future for sport & entertainment.

About the Role

We are looking for a hybrid Studio Traffic Coordinator & Finished Artist to join our Melbourne team.

This role sits with our Creative & Production team, responsible for ensuring work flows seamlessly through the studio while producing high-quality, production-ready artwork. It combines studio traffic management, resource planning and scheduling with hands-on finished art across print and digital.

You’ll work closely with creative, client management and production teams to bring ideas to life, ensuring projects are delivered efficiently, to the highest standard and on time.

The role involves working across a diverse range of sport and entertainment projects, from campaigns and activations through to large-scale brand executions.

What You’ll Do

Studio Traffic & Workflow Management

• Allocate and traffic resources across projects, matching priorities, deadlines and skillsets, ensuring work flows smoothly through the studio
• Coordinate campaign briefings, internal reviews and project timelines
• Work with Client Management to define campaign deliverables, timings and approvals
• Develop & manage campaign project timelines
• Support weekly WIP meetings and ensure design team has clarity on all deliverables
• Ensure accurate and timely completion of studio timesheets

Finished Art & Production

• Create and deliver production-ready artwork across print and digital formats
• Pre-flight artwork to ensure accuracy (colour, specs, bleed, file setup)
• Adapt and roll out master creative across multiple formats (OOH, digital, print, presentations, eDMs)
• Maintain high standards of craft and ensure all outputs align with brand guidelines
• Liaise with designers and account teams to interpret briefs and deliver work to deadline

Financial Management & Estimating

• Generate estimates and source supplier quotes for print jobs
• Manage budgets, head hours and job profitability
• Support billing processes, including POs, invoicing and job cost tracking

Vendor & Supplier Management

• Brief and manage external suppliers (printers, developers, illustrators)
• Coordinate freelancers including negotiating fees and timelines

File Management & Dispatch

• Manage job folders, file structures and version control across the studio
• Coordinate final dispatch of all creative across print and digital
• Ensure best practice in file naming, archiving and asset management
• Manage image licensing, usage rights and job closure processes

Collaboration & Continuous Improvement

• Support the ongoing development of studio processes, templates and systems
• Support designers and freelancers with workflow and artworking best practice
• Contribute to internal marketing, award submissions and new business materials

About You

Experience

• 3–4 years’ experience in a studio traffic coordination and/or finished art role
• Experience working in an agency or studio environment highly regarded
• Strong background in finished art across print and digital production
• Experience managing workflows, resourcing and production timelines
• Exposure to estimating, budgeting and supplier management
• Interest in sport, entertainment or sponsorship advantageous

Skills

• Strong Adobe Creative Cloud skills (InDesign, Illustrator, Photoshop essential)
• Strong understanding of print and digital workflows
• Knowledge of file formats and specifications
• High attention to detail and commitment to quality
• Strong organisational, time management and prioritisation skills
• Confident working across Microsoft Office (Powerpoint, Excel, Word)

Mindset

• Highly organised and detail-oriented
• Calm under pressure, able to manage multiple deadlines and priorities
• Collaborative and team-focused
• Proactive, solutions-oriented and always looking to improve processes
• Passionate about creative work and delivering high-quality outputs

Success Looks Like

• Work flows seamlessly through the studio with clear timelines and prioritisation
• Work is delivered on time, on brief and to the highest production standard
• Budgets and timelines are well managed, with risks identified early
• Strong relationships built with internal teams and external suppliers
• Studio processes are continuously improved to increase efficiency and output quality

How to Apply

If you’re ready to make an impact and take the next step in your career, click Apply and submit your CV, Cover Letter and Portfolio. Please address cover letters to Eliza Waite, People and Culture Coordinator.

Note: All candidates require working rights of this country to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!