Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
The Role
Abbey Road Studios is looking for an enthusiastic and organised Studio ServicesAssistantto support the day-to-day operation of our world-renowned studio facilities.
This is an exciting opportunity for someone looking to build a career within the music, film,televisionor creative industries. Working closely with the Studio Services team, you will help coordinate bookings, support clients throughout their studio experience, and contribute to the smooth running of studio operations.
You will gain exposure to a wide range of projects and clients while developing commercial,operationaland relationship-management skills within one of the most iconic creative environments in the world.
What You'll Do
Support Studio Operations
Assistwith the coordination and administration of studio bookings
Helpmaintainaccuratebooking information within internal systems
Support the Studio Services team in ensuring sessions run smoothly
Liaise with technical,facilitiesand hospitality teams to help deliver an excellent client experience
Assistin resolving day-to-day operational issues and escalating where appropriate
Helpmaintainhigh service standards across all studio activities
Support Client Relationships
Act as a friendly and professional point of contact for client enquiries
Assistwith booking requests and provide information about studio services
Help build positive relationships with clients and support repeat business opportunities
Welcome clients to the studios and help ensure a positive experience throughout their visit
Support the team in preparing for client meetings and sessions
Commercial & Administrative Support
Support theStudio Services team on daily tasks
Support thepreparation of weekly booking and pipeline updates
Helpmaintainaccurateclient records and account information
Assistwith invoicing administration and client account queries
Work closely with Finance and Studio Services teams to ensure information is up to date
Business Development Support
Assistwithmaintainingclient databases
Support outreach and relationship-building activities
Helpidentifynew opportunities and emerging industry contacts
Contribute to commercial and marketing initiatives across the business
Who You Are
An excellent communicator with strong interpersonal skills
Organised, proactive and able to manage multiple tasks effectively
Interested in music, film,televisionand the creative industries
Customer-focused with a desire to deliver outstanding service
Comfortable working in a fast-paced environment
A collaborative team player with a positive attitude
Willing to learn and develop commercial and operational skills
Strong attention to detail and administrative capability
Confident using Microsoft Office and learning new systems
Flexible and adaptable when priorities change
Desirable
Previousexperience in a customer service, hospitality, events,administrationor studio environment
An understanding of recording,productionor post-production workflows
Experience working with booking systems or CRM platforms
Why This Role Matters
The Studio ServicesAssistantplaysan important rolein helping Abbey Road Studios deliver exceptional experiences for artists, composers,filmmakersand creative partners. Through excellent organisation,communicationand client support, you will contribute to the continued success of one of the world's most iconic creative destinations.
Core Competencies
Client Focus– Delivers a welcoming and professional experience
Organisation– Manages tasks accurately and efficiently
Collaboration– Works effectively across teams
Communication– Builds positive relationships with clients and colleagues
Adaptability– Responds positively to changing priorities
Initiative– Takes ownership of tasks and seeks opportunities to learn
Attention to Detail– Maintains accuracy and high standardsin all work
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Amplify U - Work Experience
Universal Music Group (UMG) is the world leader in music-based entertainment, with a broad array of businesses engaged in recorded music, music publishing, merchandising and audiovisual content in more than 60 countries. Featuring the most comprehensive catalog of recordings and songs across every musical genre, UMG identifies and develops artists and produces and distributes the most critically acclaimed and commercially successful music in the world. Committed to artistry, innovation and entrepreneurship, UMG fosters the development of services, platforms and business models in order to broaden artistic and commercial opportunities for our artists and create new experiences for fans.
Universal Music Group's labels include A&M Records, Astralwerks, Blue Note Records, Capitol Christian Music Group, Capitol Records, Capitol Records Nashville, Caroline, Decca, Def Jam Recordings, Deutsche Grammophon, Disa, Emarcy, EMI Records Nashville, Fonovisa, Geffen Records, Harvest, Interscope Records, Island Records, Machete Music, MCA Nashville, Mercury Nashville, Mercury Records, Motown Records, Polydor Records, Republic Records, Universal Music Latino, Verve Label Group, Virgin Records, Virgin EMI Records, as well as a multitude of record labels owned or distributed by its record company subsidiaries around the world. UMG's catalog is marketed through two distinct divisions, Universal Music Enterprises (in the U.S.) and Universal Strategic Marketing (outside the U.S.).
UMG also includes Universal Music Publishing Group, one of the industry's premier music publishing operations worldwide and Bravado, the leading provider of consumer, lifestyle and branding services to recording artists and entertainment brands around the world. Universal Music Group is a Vivendi company.
Find out more at: http://www.universalmusic.com.
View our current career opportunities at: http://www.umusiccareers.com
