Job Description
About Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
How You’ll Contribute:
The Studio Operations Manager supports the daily technical operation of the client’s in-house studios, ensuring studio equipment, systems, and workflows are reliable, well maintained, and ready for executive, leadership, and client facing productions.
This role is hands on and execution focused, responsible for maintaining studio equipment health, managing firmware and IT compliance updates, diagnosing and resolving technical issues, and providing on site technical support during live events, leadership broadcasts, and pre recorded marketing content.
In addition to strong technical skills, this role requires excellent communication and professionalism to confidently support executive leaders and key stakeholders who regularly utilize the studio.
Responsible for our customer’s Los Angeles Broadcast Studio, Podcast Studio and Go Studios.
What You’ll Do:
Studio Operations & Live Production Support
• Provide hands on technical support for live studio events, leadership communications, executive recordings, and client marketing productions
• Support setup, operation, and teardown of studio systems including cameras, audio, lighting, switching, and streaming equipment
• Act as on site technical support during high visibility and time sensitive productions
• Ensure studio environments are production ready, reliable, and consistently meet quality expectations
• Capture operational feedback and observations during productions to inform studio improvements and future enhancements
Technical Troubleshooting & Issue Resolution
• Diagnose, troubleshoot, and resolve technical issues across studio and control room environments.
• Perform break/fix support for production systems and peripherals.
• Escalate complex issues to senior engineers or vendors as needed, providing clear documentation and context
• Minimize production downtime through proactive issue identification and resolution
Equipment Lifecycle & Maintenance
• Maintain studio equipment inventories and track asset health
• Perform routine preventative maintenance on cameras, audio systems, lighting, and production hardware
• Ensure all studio systems remain compliant with IT standards, firmware requirements, and security guidelines
• Support lifecycle refresh activities by identifying aging or underperforming equipment and coordinating updates or replacements
Workflow & Documentation Support
• Follow established studio SOPs and operational standards
• Assist in updating documentation related to equipment configuration, maintenance procedures, and troubleshooting steps
• Support consistent workflows for live, hybrid, and recorded productions to reduce setup time and technical friction
• Contribute recommendations to improve studio workflows, tooling, and standards based on real-world event support experience
Stakeholder & Executive Support
• Serve as a technical point of contact for studio users, including executive leaders and key business stakeholders
• Communicate clearly and professionally in high pressure environments
• Translate technical issues into clear, non technical explanations when supporting leadership
• Build trust through calm execution, preparedness, and strong customer service mindset
• Partner with internal teams to translate event feedback into actionable improvement recommendations.
What You’ll Bring:
Education & Certifications:
• High School Diploma or Equivalent
Required Skills/Qualifications:
• 6+ years of experience in studio operations, broadcast support, AV engineering, or enterprise media environments
• 6+ years of hands on experience supporting live productions, executive events, or recorded content
• Working knowledge of studio equipment including cameras, audio, lighting, switching, routing, and streaming systems
• Experience performing technical troubleshooting, break/fix support, and preventative maintenance
• Familiarity with firmware updates, IT compliance requirements, and equipment lifecycle concepts
• Strong communication and interpersonal skills, with comfort supporting executive level users
• Ability to remain calm, organized, and solution focused in live production environments
• Willingness to work flexible hours as required for live or high visibility events
Desired Skills/Qualifications:
• Experience in hybrid or IP based production environments
• Exposure to enterprise IT or security standards related to AV systems
• Experience supporting client facing or marketing content production
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
• Multiple medical plan options to suit your family’s needs
• Dental (including orthodontic coverage) and vision plans
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401k with Employer Match
• Paid Time Off and Paid Holidays
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
• Commuter Benefits
• And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at careers@onediversified.com.
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact careers@onediversified.com so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
