Job Description

Replies within 24 hours Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Paid time off

About Stretch Zone:
Stretch Zone is the nation’s premier assisted stretching brand, focused on improving mobility, reducing pain, and enhancing overall wellness. At our Centreville studio, we are building a high-performance, results-driven team that is passionate about helping clients move and feel better—while delivering exceptional customer experience and strong business results.

We are seeking a highly driven, sales-oriented Studio Manager / Lead Sales Associate who thrives in a fast-paced environment and is motivated by results, membership conversions, and revenue growth

This is a hands-on leadership and sales position responsible for:

• Driving demo-to-membership conversions
• Owning the full sales pipeline
• Leading outreach, follow-ups, and booking strategies
• Ensuring the studio consistently meets and exceeds membership and revenue targets

Key Responsibilities:

Sales & Conversion Excellence (Primary Focus):

• Build g memberships with a strong, consultative sales approach
• Achieve and exceed monthly membership sales targets
• Identify client needs, address objections, and confidently close sales
• Maintain a high demo-to-membership conversion rate (KPI-driven role)
• Execute same-day and next-day booking strategies to maximize conversions
• Ensure every demo has a clear documented need and follow-up plan

Lead Management & Outreach:

• Proactively manage and convert incoming leads (calls, texts, emails, digital ads)
• Conduct consistent outreach to new, missed, and lost leads
• Maintain rapid response times ( within 30 minutes during business hours)
• Complete high-volume outreach tasks (calls/texts/emails) daily
• Own follow-up cadence until conversion or clear outcome

Studio Operations & Leadership:

• Oversee daily studio operations and front-of-house experience
• Deliver “unreasonable hospitality” to every client interaction
• Ensure scheduling is optimized at least 1 week in advance
• Monitor team productivity and hold staff accountable to performance expectations
• Maintain accurate records in CRM (ClubReady) and ensure DPR completion daily

Performance & Accountability:

• Track and report on KPIs including:
  • Demo bookings
  • Show rate
  • Conversion rate
  • Membership sales
  • Revenue performance
• Continuously identify gaps and implement strategies to improve results
• Take full ownership of studio sales performance

Compensation:

• Base Hourly Pay: Competitive (based on experience)
• Commission: Aggressive commission structure tied to:
  • Membership sales
  • Conversion performance
  • Revenue milestones
• Bonus Opportunities: Based on exceeding monthly targets

High performers have strong earning potential.

Qualifications:

• Proven experience in sales, membership sales, or high-conversion environments (fitness, wellness, retail, or service industry preferred)
• Strong ability to close sales and handle objections
• Highly motivated, competitive, and results-driven mindset
• Excellent communication and interpersonal skills
• Ability to multitask and operate in a fast-paced environment
• Experience with CRM systems (preferred)

What We’re Looking For:

• Someone who is hungry, accountable, and performance-focused
• A leader who takes ownership, not excuses
• A professional who understands that every lead is an opportunity
• Someone who thrives on targets, metrics, and winning

Why Join Us:

• Opportunity to lead and grow a high-potential studio
• Direct impact on business success and revenue growth
• Performance-based earning potential
• Supportive but accountability-driven culture

As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team.

What We Offer

• Competitive pay, including base + commission
• Regular performance reviews with base pay increase potential
• Paid time off and paid holidays
• Paid management and on-the-job training
• Quarterly team lunches and an annual holiday party

A Day in the Life

• 
  
• As members arrive, you greet them by name, check them in, and make sure each person feels comfortable and cared for.
• Throughout the day, you lead by example—coaching up to 2 Sales Associates and 2 Stretch practitioners, checking the schedule, answering phones, and following up on missed appointments.
• You support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching.
• Between appointments, you're tracking performance metrics, reviewing KPIs, and ensuring the studio is hitting daily and monthly goals. If a member has a question or concern, you're there to resolve it with professionalism and a personal touch.
• Every day, you're building a culture of excellence, accountability, and service.

Requirements

• Paid experience managing 2-5 team members.
• Retail sales experience (cash handling, KPIs, P&L familiarity).
• A genuine passion for health, wellness, and helping others succeed.

About Stretch Zone
Using patented equipment and proven protocols, Stretch Zone practitioners help members improve athletic performance, increase range of motion, reduce stiffness, and enhance overall reaction time.
Compensation: $23.00 - $25.00 per hour

Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.

A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one’s expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.