Job Description

David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit an Studio Manager for their Gaming studios.

Position: Studio Manager

Location: Belgrade, Serbia

Employment type: Full-time

Remuneration: Base salary.

About the role.
The Studio Manager in Serbia will lead the daily operations of a Live Casino studio, ensuring smooth delivery of high-quality gaming experiences. This role combines hands-on operational leadership with a strategic mindset, focusing on efficiency, team development, and continuous improvement while ensuring full compliance with local regulations.

DUTIES AND RESPONSIBILITIES:

• Lead and oversee daily studio operations, motivating and coaching teams to achieve high performance and operational excellence.

• Manage staffing levels, scheduling, table coverage, rotations, and substitute planning to ensure uninterrupted operations.

• Ensure full compliance with game policies, internal procedures, and Serbian regulatory requirements.

• Identify and implement process improvements to enhance efficiency and workflow within the studio.

• Monitor performance through financial statements and operational reports, adjusting strategies to meet KPIs.

• Build a strong team culture, supporting employee engagement, development, and retention.

• Collaborate closely with senior management, HR, and cross-functional teams to drive operational success.

• Manage risks and handle critical situations to maintain a safe, structured, and controlled environment.

• Oversee budgets, monitor expenses, and optimize resource allocation for cost-effective operations.

• Manage vendor relationships and ensure the studio facilities meet high operational and quality standards.

REQUIREMENTS:

• Minimum 2 years of experience in an operations management role

• Native or fluent in Serbian (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2)

• Experience managing large teams of 200+ employees in a fast-paced environment is an advantage

• Solid understanding of basic financial principles and budgeting.

• Proven ability to build, develop, and scale teams from the ground up.

• Strong leadership skills with a clear focus on quality assurance.

• Empathetic, flexible, and proactive approach to people management.

• Excellent negotiation, communication, and relationship-building skills at all levels.

• Willingness to work flexible shifts, including nights, weekends, and holidays when required.

• Strong PC skills with good technical and analytical capabilities.

• Minimum high school diploma.

BENEFITS:

• Competitive remuneration package based on experience & skills

• Be part of a dynamic international team with a positive and friendly atmosphere

• Guidance and tools to reach career potential

• Private health insurance

• Free gym membership