Job Description

Location: New York City, Philadelphia, Portland, Los Angeles, Chicago.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Senior Experience Designer (UX/UI, Human + AI Experiences)

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. Will you shape the future or will the future shape you?

The opportunity

Part of EY Consulting is Studio+. Our Studio+ team brings together a broad portfolio of capabilities with 7,000 design, marketing, sales, service and technology professionals across 50 countries, backed by 400,000 EY professionals.

Studio+ provides a comprehensive portfolio of solutions tailored to empower organizations to deliver exceptional experiences that create value for both their customers and their business. By leveraging innovative technologies and a human-centered design approach, we drive meaningful business outcomes for clients across varied sectors. We focus on empowering clients to attract new customers, foster loyalty among current ones, build trust, and deliver meaningful impact for people who use our clients’ products and services.

We’re looking for a Senior Experience Designer to help shape digital products, services, and journeys for clients across a range of engagements. This role blends strong UX/UI craft with systems thinking, facilitation, and the ability to design for emerging AI-enabled experiences. You’ll help teams turn user, business, and technical complexity into clear, useful, and scalable experiences.

Your Key Responsibilities

As a Senior Experience Designer at EY, you’ll play a vital role in shaping innovative and impactful solutions for our clients.

• Hands-on designer across engagements, from discovery and concept development through prototyping, delivery, and iteration.
• Parter with consulting teams to shape client deliverables, propose new concepts, and create narratives that showcase the impact of your work
• Translate research, data, and business needs into journeys, flows, wireframes, prototypes, and high-quality experience designs.
• Design across both digital products and broader service experiences, depending on client and engagement needs.
• Shape experiences for both human users and AI-enabled interactions, with attention to trust, transparency, and ethics.
• Collaborate with researchers, strategists, product leads, and engineers to define problems, align teams, and move work forward.
• Facilitate workshops, critiques, and collaborative working sessions with clients and cross-functional teams.
• Contribute to design systems, accessibility, and shared standards that improve consistency and scale.
• Support other designers through feedback, collaboration, and informal mentorship.

Skills and attributes for success

• Strong foundation in interaction design, visual design, and prototyping, with the ability to communicate ideas clearly at multiple levels of fidelity.
• Ability to simplify complex systems, workflows, and business problems into intuitive experiences.
• Comfort working in ambiguity and adapting across varied client contexts, constraints, and timelines.
• Strong collaboration and communication skills across design, business, and technical teams.
• Confidence facilitating conversations, presenting ideas, and building alignment with stakeholders and clients.
• Familiarity with AI-enabled design workflows and curiosity about designing AI-native or AI-assisted experiences.
• Thoughtful judgment, low ego, and a strong learning mindset. Super curious.

To Qualify for the role you must have

• Working knowledge of accessibility and inclusive design principles.
• ~5+ years of experience in experience design, UX/UI, digital product design, or service design across web, mobile, and multi-platform experiences.
• Experience collaborating effectively in hybrid or distributed teams across regions, disciplines, or time zones.
• Bachelor’s degree in human-centered design or related field.

Ideally, you will have

• Ability to help shape upstream strategy by identifying experience opportunities, framing problems clearly, and connecting design recommendations to user needs, business value, and measurable outcomes.
• Experience working across both digital products and broader service or journey-based experiences, depending on client and engagement needs.
• Experience working in consulting, enterprise, or other complex stakeholder environments, with comfort navigating ambiguity, alignment, and competing priorities.
• Familiarity with AI-enabled design tools and workflows, and curiosity about designing experiences that involve both people and intelligent systems.

If you don’t meet every single qualification, we still encourage you to apply. We value diverse perspectives, transferable skills, and a demonstrated commitment to learning and impact.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $97,300 to $178,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $116,700 to $202,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com