Job Description

About Midtown

Midtown exists to inspire people to become their best selves through the power of movement, connection, and belonging. Founded in 1970, Midtown has grown from one tennis club in Chicago to owning and operating eight luxury athletic clubs across the United States and Canada.

The Opportunity & Your Impact

In this role, you will strengthen the day-to-day operation of seven boutique studio concepts at Midtown. You will own essential administrative and coordination work - from daily participation reporting and substitute coverage to space walkthroughs and Instructor evaluation support – helping ensure Instructors are supported and studios remain stage-ready.

Working closely with the Studio Manager, you will also gain hands-on experience in Instructor onboarding and development, upskills, events and member experience initiatives. This role offers meaningful opportunities to build leadership capabilities, expand your operational knowledge, and prepare for future growth at Midtown.

Job Overview

• On site at Midtown club location.
• Hourly coordination role reporting to the Studio Manager.
• Approximately 25 hours per week are dedicated to studio coordination responsibilities and up to10 hours per week of teaching classes.
• Supports the daily administrative and operational execution of all boutique studio concepts.

How You’ll Contribute

• Collect and validate studio participation data, maintain accurate records, and prepare reporting for analysis.
• Coordinate substitute coverage and communicate schedule changes to ensure classes remain covered.
• Conduct daily studio walkthroughs, address routine needs, and escalate equipment, cleanliness and audio-visual concerns.
• Support instructor quality: Complete or assist with Instructor evaluations each month and coordinate follow-up with the Studio Manager.
• Assist with instructor evaluations, coordinate follow-up, and support the delivery of upskills and workshops.
• Help plan and execute studio events, activations, and surprise & delight experiences.
• Support new Instructors through onboarding requirements, resources and studio standards.
• Teach up to 10 classes per week, including substitute coverage, while modeling Midtown's coaching and member-experience standards.
• Support the Studio Manager with team communications, administrative projects, and other studio priorities as needed.

What You’ll Need to Succeed

• At least 1 year of group fitness, boutique fitness, hospitality, or related member-service experience.
• Nationally recognized Group Fitness certification and current CPR/AED certification.
• Strong written and verbal communication skills with instructors, members, and club leaders.
• Passion for boutique fitness experiences and community-building.
• Ability to stay current with industry trends and evolving fitness formats.
• Alignment with Midtown's core values: Win together, Glass half-full, Passionate about helping others, Better than yesterday, and Kind.

How You’ll Know You’re Successful

• Participation data is complete, accurate, and up to date.
• Substitute needs and schedule changes are coordinated quickly and communicated clearly.
• Daily walkthroughs identify issues early, and studio spaces remain consistently stage ready.
• Studio participation and attendance increase over time.
• Instructors consistently deliver high-quality, on-brand classes.

Compensation & Benefits

Compensation Range: Estimated total annual earnings range between $56,000 - $66,000, based on a blend of administrative responsibilities and up to 10 hours of weekly studio instruction time.

The final offered rate will be based on several factors, including but not limited to the candidate’s depth of experience, skill set, qualifications, and internal pay equity.

Some of the benefits offered to eligible team members include:

• Complimentary individual Midtown club membership
• Associate discounts, recognition programs, and professional development support
• Medical, dental, and vision insurance where applicable
• 401(k) retirement savings plan with company match
• Paid time off and paid parental leave
• Flexible Spending Accounts
• Life, AD&D, and disability insurance
• And more

Please refer to our benefits overview for full details: https://careers.midtown.com/about-us/benefits/

Interview Process Transparency

Within two weeks, the Hiring Manager will review your application. If your experience doesn't align with the needs of the role at this time, we will let you know. If we'd like to move you to the next step of the process, we'll reach out to schedule the first interview.

You'll receive an update on your application within 48 hours of each interview. Please note that, depending on the specifics of the role, it may take up to a week to finalize offer decisions.

Midtown Athletic Club is an Equal Opportunity Employer. We are committed to building a team that reflects the communities we serve and to making employment decisions based on skills, experience, and business needs.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.