Job Description

Job Title: Waco Hall Ticket Office Team Worker

Job Classification: Events and Hospitality, Student

Department: Student Activities

Hiring Manager: Jeff Robinson

Contact: Jeff_Robinson@baylor.edu, 254-710-2914

Work Schedule: Weekdays from 9:30 am until 3:30 pm

Desired Length of Employment: Fall/Ongoing

Pay Rate: $8.50/hour

Number of Positions: 8

Key Components:

• In a student employee capacity, may perform or assist with tasks in support of client-facing events, customer service operations, and/or guest experiences under an established timeline to meet objectives in support of successfully executing events.

Purpose: The Waco Hall Ticket Office Team Member is responsible for assisting in the collection and distribution of online and counter ticket sales for Student Activities and many other campus partner events.

• May assist or coordinate various activities and tasks for execution of events or hospitality services
• Provide excellent customer services to internal and external partners
• May coordinate logistics to ensure all services are delivered on time and meet quality standards
• May be a source to provide information, answer inquiries and resolve issues
• May participate in meetings related to planning and coordinating events or hospitality services
• May conduct presentations to provide updates to internal and external partners
• May create feedback or event survey(s)
• May collaborate with Marketing and Communications for branding and advertising
• May identify and recommend improvements for events or hospitality services
• May assist with outreach and promotion of upcoming services or events
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

Employer: Baylor University

Work Location: Waco Hall

Work Address: 624 Speight Ave, Waco, TX 76706