Job Description

Job Title: Martin Hall Office Assistant (OA)

Job Classification: Student Worker

Department: Campus Living & Learning

Hiring Manager: Elijah Fosu

Contact: Elijah_fosu@baylor.edu

Pay Rate: $8.00

Work Schedule: Minimum of 10 hours & Maximum of 20 hours per week, flexible scheduling. Scheduling may include some weekends

Desired Length of Employment: August 2026 – May 2027

Key Components:

• In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.

Purpose: The purpose of the Office Assistant (OA) position is to provide administrative support to on-campus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning’s Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff.

Key Responsibilities:

• Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]

• Provide administrative support to residents, including, but not limited to: room access support [e.g., unlock codes], and checking out equipment

• Assist in maintaining accurate logbooks for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries

• Be knowledgeable of on-campus locations and resources

• Support residents in communicating issues of concern to other members of the hall staff

• Enforce and uphold Campus Living & Learning policies and procedures

• Complete other administrative tasks as assigned by the supervising RHD

• Greet visitors with excellent customer service
• Provide general office, administrative, or clerical support
• May assist with handling incoming and outgoing correspondence, including phone calls, messages and mail
• May assist with routing and resolving questions or information requests
• May assist with document preparation, filing, office records
• Ensure confidentiality of all pertinent information
• May assist with office supplies and organization of common areas
• May assist with data entry tasks, spreadsheets and reports
• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance
  

Employer: Baylor University

Work Location: Martin Residence Hall

Work Address: 1125 S. 5th St. Waco Tx, 76798