Job Title: Athletics - Ticket Office Student Assistant
Job Classification: Business Operations, Student
Department: Ticket Operations
Hiring Manager: Will Siemens
Contact: will_siemens@baylor.edu
Work Schedule: Flexible working hours
Desired Length of Employment: August 2025
Pay Rate: 10.00
If hired, you will work with other student workers in assisting in the operations and sales of the Athletic Ticket Office. This position is responsible for providing exceptional customer service to all customers through incoming calls and emails, outbound sales efforts in conjunction with the Ticket Sales Center, and other duties as assigned. This job does require game day event work. Working football is mandatory for each student worker until halftime, while our other ticketed sports are scheduled based on first come first serve availability.
Skills Required: Ability to multitask, attention to detail, ability to work independently and works well with others. Dependable, confident in what you are capable of doing, excellent customer service and interpersonal communication skills, knowledge of the internet. Ability to learn and use new software quickly.
Employer: Baylor University
Work Location: Ferrell Center; 1900 S University Parks Dr., Waco, TX, 76706
