Job Description

Student Success Coach

Position #27-021

WVU Parkersburg is a Community and Technical College located in Parkersburg, WV along with Jackson County Center in Ripley, WV and Innovation & Technology Center in Vienna, WV. We are not a branch of West Virginia University. We are dedicated to teaching and are accredited by the Higher Learning Commission to offer certificates, associate and bachelor’s degrees.

Benefits

• Retirement plan with 6% mandatory every pay (biweekly) that is matched 100%
• Health and life insurance plans through PEIA and flexible benefits through Mountaineer Flexible Benefits
• Annual and sick leave for full-time non-exempt staff, exempt staff, and 12-month faculty
• Minimum 12 paid holidays per year
• WVU Parkersburg tuition waiver (if eligible) for an employee, employee’s spouse or dependent of a full-time benefits eligible employee who is 24 years of age or younger

Posted

11/10/2026 with an application deadline of 12/10/2026.

Employment Status

Exempt/Non-Classified/Salary Staff, full-time regular, benefits eligible position.

Exempt employees are paid on a salary basis and are not eligible for overtime compensation. They are expected to fulfill the full scope of their job responsibilities regardless of the number of hours worked.

WVU Parkersburg employees in exempt managerial positions are expected to work a minimum of 37.5 hours per week to fulfill the basic requirements of their role. In practice, the responsibilities and leadership duties associated with these positions typically require more than 37.5 hours per week. Because these positions are exempt under the Fair Labor Standards Act (FLSA), work expectations are not defined by a maximum number of hours, but rather by the scope of authority, level of responsibility, and operational needs associated with the position.

Exempt employees are entrusted to exercise professional judgment in managing their time to ensure institutional goals are achieved and leadership expectations are met.

Other Essential Job Requirements

• This is an on-site position.
• Regular, predictable, and reliable attendance and punctuality are expected to ensure performance of the essential function of the job, including scheduled meetings and shifts.
• May require working alternate hours or alternate locations upon request to support campus mission.

Shift

Variable. Standard hours (8:00am – 4:00pm)

Primary Location

Main Campus – 300 Campus Drive, Parkersburg WV 26104

Pay Grade

04 - Minimum $35,997 - Midpoint $45,499 Salary is commensurate with education and experience

Function/Summary

The Student Success Coach supports the WV READY EOC Project implementation by identifying, selecting, and providing services to participants, providing educational services, career guidance and referral that help students reach goals; help students complete an application for admissions and financial aid; conducting program outreach efforts. The Student Success Coach will partner with local organizations to identify and serve participants.

Minimum Qualifications

Education

• High School Diploma or Equivalent

Experience

• Experience working with outreach agencies and community organizations and individuals with basic needs.

Knowledge, Skills & Abilities

• Experience working with low-income and/or first-generation students
• Strong skills in community partnership engagement
• Excellent verbal, written, and interpersonal communication skills
• Ability to maintain a welcoming environment and possess good customer service skills.
• Demonstrated multi-tasking ability
• Speed and accuracy in all duties and responsibilities
• Highly autonomous
• Listening and helping skills
• Ability to work with others

Duties/Responsibilities

80% Success Coach and Program Support

• Develops and maintains an excellent rapport with secondary schools, mentors, businesses, outreach agencies, and community organizations to identify students who qualify for the EOC TRIO program (19+)
• Recruits and refers students to Recruiting, Financial aid, and Career services as necessary to begin the enrollment and advising process as part of the EOC TRIO program.
• Assists the TRIO Academic Advisors and EOC TRIO Director with program initiatives and documentation of student progress.
• Plans project travel for participants to meet program initiatives and for presenting off campus workshops and activities.
• Assists students in completing college applications and submitting FAFSA forms.
• Provides guidance about career goals and the specific steps necessary to acquire the academic and/or professional credentials to meet those goals. Refers to Career Services as necessary.
• Identifies and implements strategies to assist students in overcoming barriers to success
• Monitors student progress using data and enter appropriate data for analysis

15% Related Duties

• Serves on institutional committees and task forces as directed or required.
• Works with a diverse population of people including but not limited to students, staff, and faculty.
• Engages in professional development are relevant to position, with emphasis on student success.

5% General

• Other duties as assigned

WVU Parkersburg is an Equal Opportunity Institution and does not discriminate on the basis of race, sex, pregnancy, age, disability, veteran status, religion, color, ancestry, or national origin in admission, employment, educational programs or activities. Further, faculty, staff, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. WVU Parkersburg will take steps to assure that a lack of English language skills will not be a barrier to admission and participation in career and technical education programs. Auxiliary aids and services are available upon request to individuals with disabilities. WVU Parkersburg provides a collegial and respectful environment that values the contribution of all faculty, staff, and students.