Navitas

Student Services & Experience Officer - Activities

Navitas  •  Sydney, AU (Onsite)  •  4 hours ago
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Job Description

Navitas English is one of Australia’s oldest private English language providers, and since its establishment in 1981 has hosted students from more than 100 different countries at its centres across Australia.

The Student Services & Experience Officer – Activities (SSEO-Activities) role ensures student experiences remain at the heart of Navitas English’s operations. Through providing a high-level of student support and administration services and gathering and sharing student feedback with the Student Services & ExperienceManager (SSEM), the SSEO-Activities guarantees students receive a welcoming and high standard of service throughout their period of study with Navitas English. The Student Services & Experience Officer – Activities (SSEO-Activities) role ensures student experiences remain at the heart of Navitas English’s operations. Through providing a high-level of student support and administration services and gathering and sharing student feedback with the Student Services & ExperienceManager (SSEM), the SSEO-Activities guarantees students receive a welcoming and high standard of service throughout their period of study with Navitas English.

Qualifications

Essential:

  • Commitment to providing a high standard of customer service with previous experience in a busy environment
  • Strong customer service focus when dealing with potential clients
  • Culturally sensitive and patient with an approach to understand student/ customer needs
  • Qualification and/ or a keen interest in sports and outdoor activities
  • Ability to work within a team and independently
  • Excellent written and verbal communication skills
  • Highly organised with the ability to multitask and prioritise work
  • Proficient in MS Office and experience in social media posting
  • High school certificate or higher
  • First Aid Certificate

Desirable:

  • Knowledge of the English language industry
  • Experience in an administration role and/ or a sport orientated role
  • Experience using a student management system
  • A second language
Navitas

About Navitas

Navitas is one of the world’s largest education providers and has helped generations of learners transform their lives through education. As a leader in the global education sector, we create life-changing opportunities to learn by delivering an extensive range of educational services to over 60,000 aspirational learners at more than 100+ colleges and campuses across our global network in 18 countries each year, powered by a diverse and talented group of 5,000+ employees.

Over the last three decades, hundreds of thousands of learners from around the world have graduated from Navitas colleges, having experienced a teaching and learning environment that supports them to harness their talents and achieve their dreams.

 

As pioneers in the university pathway sector, our success is underpinned by our unparalleled international network, a peerless commitment to student experiences and outcomes, a track record of working in partnership with universities and industry, and a passion for discovering new technologies and models of teaching and learning that will improve education now and into the future.

From pre-university and pathway programs to university, to English language, vocational training and undergraduate and postgraduate degrees, we have developed a reputation for integrity and reliability and the relationships we have developed with partners, governments and industries speak for themselves.

We are passionate about learner outcomes, creating employment opportunities through lifelong learning and being a global leader in delivering better learning solutions.

Industry
Education & Training
Company Size
5,001-10,000 employees
Headquarters
Perth, AU
Year Founded
Unknown
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