Job Description

Responsibilities & Duties 1. Administrative & Admissions Support – (50%)

• Finalize various administrative tasks related to recruitment and admissions operations.
• Update and enter data on a daily basis.
• Prepare reports to be shared with the office for performance tracking and comparison in future years.
• Utilize Microsoft Excel professionally to create formulas and generate reports related to recruitment and scholarships.
• Build, maintain, and update the client management system.
• Respond to phone calls and emails, manage filing, and attend relevant meetings.
• Prepare and regularly update the FAQ document to serve as a reference for all teams, including frequently asked questions from prospective students and parents.
• Train the call center team on recruitment-related information and processes.
• Calculate and evaluate merit-based and athletic scholarships for applicants.
• Review student applications, receive supporting documents, and advise applicants regarding missing requirements.

2. Recruitment Events & School Outreach – (20%)

• Represent and plan student recruitment events both locally and internationally.
• Organize recruitment trips abroad and participate in educational fairs and academic events.
• Approach schools to arrange on-campus and off-campus school visits.
• Develop protocols and schedules for school visits.
• Coordinate with F&B, transportation, facilities, security, and registrar departments for event arrangements and room bookings.
• Arrange faculty participation during school visits when required.
• Maintain and update the Student Services calendar with all recruitment events and activities.
• Send thank-you emails and prepare detailed reports and files for school visits.
• Manage the Student Ambassador Program.

3. Student Engagement & Guidance – (15%)

• Act as the first point of contact between the university and the general public.
• Respond to student inquiries through all communication channels with accurate and complete information.
• Conduct guidance sessions for prospective students.
• Support and manage TKH Open House events.
• Plan and organize TKH counselors’ events.
• Prepare recruitment presentations.
• Develop and maintain a target schools list including school counselor names, titles, and contact details, along with a list of potential students.
• Conduct one-on-one counseling sessions with prospective students and walk-in visitors to promote TKH.
• Meet walk-in applicants, answer their inquiries, receive their documents, and provide detailed guidance about available programs.
• Conduct workshops for students beyond the standard information sessions.
• Plan and organize in-house counseling sessions.
• Act as a focal point between the Marketing Department and Student Services Department.

4. Marketing & Recruitment Activities – (15%)

• Promote TKH to potential students through various marketing tools and channels.
• Participate in and support the planning of institutional marketing events.
• Recruit students by targeting schools, counselors, and educational events.
• Plan and manage counselors’ events, open house events, and off-campus recruitment events.
• Create SMS content for communication campaigns.
• Conduct follow-up calls with prospective students.
• Inform the marketing team about required materials for on-campus and off-campus visits.
• Prepare documents and materials to be shared across communication channels.

Qualifications

Years of Experience:

3–6 years of relevant professional experience

Educational Backround preferred

Education:

Bachelor’s degree in a relevant field.

Skills & Competencies

• Strong time management and organizational skills.
• Excellent networking and relationship-building abilities.
• Strong interpersonal and communication skills
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Strong presentation and communication skills when dealing with students, schools, and stakeholders.
• Attention to detail and data accuracy